13-001-15

NUMBER:
GROUP:
DATE:
13-001-15
Frames & Bumpers
April 15, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 15-033. ALL APPLICABLE UN-SOLD RRT VIN's HAVE BEEN
LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE
UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. FOR
VEHICLES NOT INCLUDED IN THE RRT VIN LIST, APPLICATION OF THIS SERVICE
BULLETIN TO SOLD UNITS IS BASED UPON THE CUSTOMER EXPERIENCING THE
SYMPTOM/CONDITIONS. ALL REPAIRS ARE REIMBURSABLE WITHIN THE
PROVISIONS OF WARRANTY.
SUBJECT:
Right Front Side Rail Inner Panel Stamping Deformity
OVERVIEW:
This bulletin involves inspecting the right front side rail inner panel for deformities created
during the stamping process.
MODELS:
2015
(JC)
Dodge Journey
NOTE: This bulletin applies ONLY to UNSOLD vehicles built on or after February 12,
2015 (MDH 0212XX) and on or before February 19, 2015 (MDH 0219XX).
SYMPTOM/CONDITION:
The right front side rail inner panel may have visible deformities created during the
stamping process.
Very few vehicles are expected to have the deformity.
DIAGNOSIS:
If a vehicle’s VIN is listed in VIP or your RRT VIN list, perform the repair.
13-001-15
-2-
REPAIR PROCEDURE:
1. Remove the engine cover (1) for inspection access (Fig. 1).
Fig. 1 Remove Engine Cover For Inspection Access
1 - Engine Cover
2. Push aside wire harness that hides the top of the right front side rail inner panel from
view.
3. Inspect right front side rail inner panel for any cracks or splits (1) as shown in (Fig. 2).
Fig. 2 Inspect Right Front Side Rail Inner Panel For Deformities
1 - Inspection Area
-3-
13-001-15
4. Were any cracks or splits found in the right front side rail inner panel?
a. YES>>> Contact your Area Manager or Business Center Customer
Relations/Warranty Manager for buy back instructions and perform Step #5.
b. NO>>> This bulletin does not apply. Perform Step #5.
5. Reposition wire harnesses and install the engine cover.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
13-01-01-90
Description
Inspect The Right Front Side Rail Inner 6 - Electrical
Panel For Deformities (0 - Introductory) and Body
Systems
FAILURE CODE:
ZZ
Skill Category
Service Action
Amount
0.2 Hrs.