A391822 2043144-

Service Bulletin Details

Public Details for: A391822 2043144-

This technical service bulletin provides repair instructions for the all-wheel drive coupling.


- 2016 - 2015 - 2014 - 2013 -

39 All-wheel drive coupling does not work, DTC C111204 stored in the all-wheel drive control module
39 18 22 2043144/6 August 31, 2018. Supersedes Technical Service Bulletin Group 39 number 18-20 dated
February 26, 2018 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
TT
2013 - 2016
All
quattro all-wheel drive
A3, Q3
2015 - 2016
All
quattro all-wheel drive
Condition
REVISION HISTORY
Revision
Date
Purpose
6
-
Revised title
Revised Required Parts and Tools (Q3 Parts updated)
5
02/26/2018
Revised Required Parts and Tools (Added Pump Repair Kit for 2013 to
2015 TT and 2015 Q3)
4
12/12/2017
Revised header data (Added TT Model Year 2013 through 2015)
Customer statement:
One or both of the following issues is present:
 All-wheel drive does not work.
 The EPC warning lamp is illuminated.
Workshop findings:
The following DTC is stored in the all-wheel drive control module, J492 (address word 0022):
 DTC C111204 (All Wheel Drive clutch pump faulty).
Technical Background
There is an internal leak in the hydraulic pump.
Production Solution
Improved hydraulic pump.
Page 1 of 4
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
1. Before proceeding, confirm that the issue matches the Condition exactly.
2. Confirm that the propeller shaft from the transmission to the differential is transmitting power to the rear
differential.
3. Replace the BorgWarner clutch pump according to the Elsa Repair Manual.
4. Replace the high performance oil for the BorgWarner clutch according to the Elsa Repair Manual.
5. Perform all-wheel drive basic settings.
Note:
The final drive and the BorgWarner clutch have separate oil
circuits. Refer to ETKA for information on which oil to use,
and refer to the Elsa Repair Manual for draining and filling
information.
 The BorgWarner Clutch uses high performance oil for
clutches, and the final drive uses gear oil.
 The image on the right (Figure 1) shows the correct drain
and fill plugs.
Figure 1. Drain plug for BorgWarner clutch oil (A),
oil filler plug for BorgWarner clutch oil (B), gear oil
drain plug (C), oil filler plug for gear oil (D).
Page 2 of 4
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
3994
Damage Code:
0040
Labor Operations:
Pump for AWD remove + reinstall
3994 1900
90 TU
Diagnostic Time:
GFF
0150 0000
Time stated on
diagnostic
protocol (Max 70
TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2043144/6
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
TT Model Years 2013-2014
0AY598549A
Repair kit for primer pump
01
TT and A3 Model Years 2015-2016
0CQ598549
Repair kit for primer pump
01
Q3 MY 2015
Note: Requires a check of the currently installed part!
0AY598549A
01
Page 3 of 4
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Or
0CQ598549
Repair kit for primer pump (Check the installed part # and order the
correct replacement part)
Q3 MY 2016
0CQ598549
Repair kit for primer pump
01
All Vehicles
G 060175A2
High performance oil for all wheel drive coupling
01
N 90281802
Seal bolt
01
N 10720201
Bolt with polygon socket head
01
N 91082701
Bolt with hex socket head
01
See ETKA
Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2043144) are subject to change and/or removal.
©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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