B840715

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SI B84 07 15
Communication Systems
February 2016
Technical Service
SUBJECT
SOS Malfunction Is Displayed In Kombi Sporadically
MODEL
F06 (6 Series Gran Coupe)
F12 (6 Series Coupe)
F13 (6 Series Convertible)
Produced from January 1, 2011 to March 1, 2016
SITUATION
After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the
Kombi and in the CID (Central Information Display).
One or more of the fault codes below may be stored in the TCB or Combox control unit:
z
0xB7F32B – GSM Antenna: Open Circuit
z
0xB7F31F – GSM Antenna: Short to ground
z
0xB7F31E – GSM Antenna: Open Circuit
CAUSE
A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box
or the Combox).
CORRECTION
Replace the following parts:
z
TCB control unit (Telematic Control Box or the Combox)
z
Coax cable from the TCB to the antenna
z
Antenna (GSM antenna or the Emergency Back-up)
PROCEDURE
1. Perform a vehicle test using the latest version of ISTA diagnostics.
Always connect a BMW approved battery charger/power supply (SI B04 23 10).
2. Replace the following components:
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• The TCB
• Coax cable between the TCB and the Antenna
• The Antenna - based on the fault which is stored. Example:
{
If the fault states “GSM antenna,” replace the GSM antenna
{
If the fault states “Emergency Back-up antenna,: replace the Emergency Back-up
antenna
3. Delete the faults
4. Program the vehicle using ISTA/P
Important: The vehicle must be allowed to sleep for at least 5 minutes before retesting.
5. Take the vehicle for a test drive and verify the issue is resolved.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do
not have the latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal /
Service / Workshop Technology / Vehicle Programming.
PARTS INFORMATION
Coax cable part numbers listed below. These are pre-assembled cables.
Part Number
Description
Quantity
61 11 9 319 246
(F06) Rep. module Teleservices (coax cable)
1
61 11 9 342 615
(F12) Rep. module Teleservices (coax cable)
1
61 11 9 310 142
(F13) Rep. module Teleservices (coax cable)
1
Note: If the pre-assembled cables are not available, the coax cable can be assembled. Refer to TIS
video “03 10 15 Coaxial Cable Repair Tool” for an overview “how to” repair / assemble the coaxial
cable.
Refer to the list below for the required parts to make/assemble the cable.
Part Number
Description
Quantity
61 13 6 918 332
HF socket terminal
As needed
61 13 6 918 294
HF socket contact, angular
As needed
61 12 9 233 701
Coaxial cable (12500mm)
Length as
needed
WARRANTY INFORMATION
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Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks or the BMW Certified Pre-Owned Program.
Defect Code:
65 20 07 12 00
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test’ (with vehicle
diagnosis system – checking faults)
Refer to KSD2
Connect and approved battery
charger/power supply (indicated in
KSD2 as “Charging battery”)
And
61 21 528
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556
instead.
And as equipped, either:
Labor Operation:
Labor Allowance:
Description:
84 10 801
Refer to KSD2
Replacing Combox (after vehicle
diagnosis)
Refer to KSD2
Replacing telematics communication
box (after vehicle diagnosis)
Or:
84 10 811
And, if the fault states “GSM antenna,” then perform/use:
Labor Operation:
Labor Allowance:
Description:
65 20 820
Refer to KSD2
Removing and installing or replacing
the multi-band aerial (GSM), one (1)
Or, if the fault states “Emergency Back-up antenna,” then perform/use:
Labor Operation:
Labor Allowance:
Description:
65 20 650
Refer to KSD2
Removing and installing or replacing
the back-up aerial
And:
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Labor Operation:
65 99 000
Labor Allowance:
Description:
Work time (WT)
Work time to either “replace” (part
number listed above) or “assemble and
replace” the Coax cable from the TCB
to the antenna
Refer to KSD2
Programming / encoding control unit(s)
And:
61 00 730
Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 65 99 000 is not considered a Main labor operation; however, it
does require an individual punch time and an explanation in the repair order and in the claim
comments.
And, if applicable
Sublet – Bulk Roll Coaxial Cable
Sublet Code 4
Reimbursement for the used length of
See sublet reimbursement coaxial cable (PN 61 12 9 233 701).
calculation below
Please do not use this part numbers for
claim submission
Sublet reimbursement calculation for claiming the “used length” of Coaxial Cable (PN 61 12 9 233
701) is at dealer net plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in the claim
comment section.
Overlapping Labor – Other Repairs
When other repair work is being performed with this repair work and if claiming the corresponding
labor operations results in overlapping labor, invoice and claim work time labor operation 00 50
000 for the “additional time (FRU)” to perform the other repair instead (minus the overlap).
On the repair order and in the claim comment section, please identify the labor operations that labor
operation code 00 50 000 replaces and itemize the claimed FRU amount.
Work time labor operation code 00 50 000 is not considered a Main labor operation.
When work time labor operation 00 50 000 is used for work that will be claimed under a different
defect code, separate punch time(s) are required.
Vehicle Programming and Coding
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If a control module was working properly and it fails to program correctly or requires initialization,
please claim this additional work with the applicable KSD2 labor operations under the defect code
listed above.
The diagnosis and repair of vehicles “arriving” with failed control modules or stored faults which
will cause them to fail during programming cannot be claimed under the defect code listed in this
bulletin.
Other Repairs
If other eligible and covered work is performed “prior” to programming and coding the vehicle or
as a result of performing the ISTA diagnostics and related test plans results, claim this work with
the applicable defect code and labor operations listed in KSD2.
[ Copyright ©2016 BMW of North America, Inc. ]
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