ICI18-015 FL764

ATTENTION: Dealer Principal, Warranty Manager, Service
Manager, Parts Manager
Freightliner Dealers – U.S. and Canada
Western Star and Sterling Dealers – U.S. and Canada
FCCC Dealers – U.S. and Canada
Direct Warranty Customers – U.S. and Canada
Export Distributors
REF #: ICI18-015
Effective: 05/10/2018
Daimler Trucks North America LLC
WARRANTY CAMPAIGNS DEPARTMENT
P.O. Box 4090
800-547-0712
Portland, Oregon 97208-4090
If you have questions
about this Letter, please
submit your inquiry on the
Web using the WSC Link
on DTNAConnect
Release: 05/10/2018
SUBJECT: FL764 – Interim Recall Notice
This letter is to inform you that an interim recall notice is being issued for recall FL764, FCCC Motorhome
Valve Stem Stabilizers. The notices will be mailed in the next week.
A copy follows for your reference.
This notice is for your information only. There is no action for customers or dealers to take at this
time. If customers inquire, please let them know the recall will begin when all preparations are complete.
If you have questions or need further information, contact the Warranty Campaigns Departemtn by
submitting an inquiry through the WSC Link on DTNAConnect.
The information contained in this letter supercedes and supplements any related policies and procedures in any previously
released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not
exempt addressees from compliance with the information contained herein.
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Daimler Trucks
North America LLC
Recall Campaign
May 2018
FL764
NHTSA #18V-194
Interim Recall Notice
IMPORTANT SAFETY RECALL
See Attached VIN List
Subject: FCCC Motorhome Valve Stem Stabilizers
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Freightliner Custom
Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific
Freightliner Custom Chassis X-Line motorhome chassis manufactured November 2, 2016, though
January 10, 2018.
Certain chassis may have been built with an incorrect valve stem stabilizer. It may become dislodged
from the wheel, allowing the valve stem extension of the inner wheel to contact the outer wheel,
potentially damaging the valve stem and resulting in a loss of air pressure in the inner tire. A loss of
air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and
increase the risk of a crash.
This is the first of two notices you will receive regarding this subject. This letter is to inform you of an
upcoming Recall to correct the issue noted above. Daimler Trucks is currently securing replacement
parts. There is no action for you to take at this time.
The second notice will inform you when the final remedy is available. When you receive the second
notice, please contact your authorized Daimler Trucks North America dealer to schedule the Recall
for your vehicle.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the
Recall Notification, please return the notification to the Warranty Campaigns Department with any
information you can furnish that will assist us in locating the present owner.
If you have questions or need further information, please contact the Warranty Campaigns
Department at
(800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail
address [email protected], or the Customer Assistance Center at (800) 3854357, after normal business hours. You may wish to submit a complaint to the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or
call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to http://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in
motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
The information contained in this letter supercedes and supplements any related policies and procedures in any previously
released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not
exempt addressees from compliance with the information contained herein.
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