PIP5570A

Service Bulletin Details

Public Details for: PIP5570A

This preliminary information communicates to the dealer a condition where a tick noise may be present inside a vehicle while driving. This may be the result of a deformed or improperly seated steering shaft seal allowing engine compartment


- 2019 - 2018 - 2017 -

Bulletin No.: PIP5570A
Published date: 11/19/2018
Preliminary Information
PIP5570A Tick Noise Inside Vehicle While Driving
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Cadillac
Escalade
2017 - 2019
All
All
6.2 L86
All
Chevrolet
Silverado
2017 - 2018
All
All
4.3 LV3, 5.3 L83, 6.2 L86
All
Chevrolet
Silverado LD
2019
All
All
4.3 LV3, 5.3 L83, 6.2 L86
All
Chevrolet
Suburban
2017 - 2019
All
All
5.3 L83, 6.2 L86
All
Chevrolet
Tahoe
2017 - 2019
All
All
5.3 L83, 6.2 L86
All
GMC
Sierra
2017 - 2018
All
All
4.3 LV3, 5.3 L83, 6.2 L86
All
GMC
Sierra Limited
2019
All
All
4.3 LV3, 5.3 L83, 6.2 L86
All
GMC
Yukon
2017 - 2019
All
All
5.3 L83, 6.2 L86
All
Involved Region or Country North America
A noise that may be described as a spark knock, detonation, tick or an exhaust leak
may be heard when driving the vehicle.
Condition
The noise will be most pronounced near the driver's side footwell area.
This noise will not be observed outside of the vehicle.
Cause
Under Investigation
Correction:
In rare instances it has been found that the steering shaft seal (intermediate shaft seal) is allowing un ltered
sound from the engine compartment into the vehicle cabin.
If the noise can be heard near the driver's footwell area while driving (as described above) and no issues related
to the engine or exhaust have been identi ed, perform the following:
Inspect the steering seal for proper seating/installation (see below), adjust as needed.
If no obvious issues are identi ed, remove the steering seal and inspect for any deformation, relpace as needed.
Note: This issue is under review and this PI may be converted to a Bulletin if new information is available.
Warranty Information
Labor Operation:
Description:
7441900
Steering Column Seal Replacement
Version History
Version
Modi ed
2
5/22/2018 - Created
10/02/2018 - Updated model years
© 2018 General Motors. All Rights Reserved.
Labor Time:
Use Published Labor
Operation Time


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