NTB18-075

Classification:
BT18-010
Reference:
Date:
NTB18-075
November 6, 2018
2016-2017 MAXIMA; FRONT SEAT FINISHER LOOSE
APPLIED VEHICLES:
2016-2017 Maxima (A36)
APPLIED VIN:
APPLIED DATE:
2016 All
2017 built before 1N4AA6AP(*)HC 442661
built before July 21, 2017
APPLIED SEAT:
All front seats
IF YOU CONFIRM
The seat cushion outer finisher is loose and will not stay snapped into place.
ACTION
Replace the affected “seat cushion outer finisher” and the “seat cushion inner finisher” with
those listed in the Parts Information.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will
be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains
information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
WARNING: This procedure involves working under the driver or front passenger seat. The
metal seat frame has sharp edges.
CAUTION: Handle interior trim carefully to avoid damage. Work with clean hands and clean
tools to avoid dirt and stains.
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as an air
bag or OCS components.
NOTE: Zero Point Reset needs to be performed after a passenger side seat is re-installed.
The following Figures are of a climate controlled driver’s “seat cushion outer finisher”.
Passenger seats and seats without climate control are similar.
1. Raise the height of the affected seat all the way to the highest lifter position.
2. Remove the affected seat from the vehicle.

Refer to the ESM for seat removal; BODY INTERIOR > SEAT > REMOVAL AND
INSTALLATION > FRONT SEAT > Removal and Installation.
3. Place the seat on a clean work surface.
Seat cushion
front finisher
4. Remove both of the seat cushion front
finisher screws shown in Figure 1.
Screws
Figure 1
Seat cushion
outer finisher
5. Detach the seat cushion front finisher
from the seat cushion outer finisher.
Seat cushion
front finisher
Figure 2
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NTB18-075
Seat cushion
outer finisher
6. Remove the front screw from the seat
cushion outer finisher.
NOTE: The screw is shown on the left
hand side for the driver’s seat Figure 3.
Passenger seats will have this screw on
the right hand side.
Screw
Figure 3
Seat cushion
inner finisher
7. Detach the seat cushion outer finisher
from the seat frame and the seat cushion
inner finisher.
Seat cushion
outer finisher
Figure 4
8. Disconnect the wire harnesses from the seat cushion outer finisher.

Place the seat cushion outer finisher aside. The seat switch and knobs will be
transferred to the new finisher later in this procedure.
Seat cushion
outer finisher
Figure 5
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NTB18-075
Cushion outside
J-Clip
9. Detach the seat cushion outside J-Clip
shown in Figure 6 from the seat frame.
NOTE:

The J-Clip is on the same side as
the seat cushion outer finisher that
was just removed.

The left hand J-Clip is shown for
the driver’s seat. The passenger
seat is similar, but the J-Clip is on
the right hand side of the seat.
Figure 6
Cushion outside
J-Clip

Figure 7 shows cushion outside J-Clip
detached.
Figure 7
10. Turn the seat upside down so the bottom can be reached.
11. Detach the carpet strap clip (Figure 9) from the seat frame or the seat spring; see page 5.

The carpet strap clip is behind the driver seat control unit in Figure 8.

Figures 10-12 on the next page show different styles of carpet strap attachment.
Driver seat
control unit
Carpet strap
Driver seat
control unit
Figure 8
Figure 9
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Carpet strap
clip
NTB18-075
Examples of Different Style Carpet Strap Attachments Used in The APPLIED VEHICLES
Carpet strap

Figure 10 shows carpet strap
attachment style used on all seats
without climate control.
Attached under
seat springs
Figure 10
Carpet strap

Figure 11 shows old style carpet
strap attachment J-Clip.
 Used on passenger seats with
climate control.
NOTE: J-Clip is a one piece design.
Attached to
seat springs
Figure 11
Carpet strap

Figure 12 shows new style carpet
strap attachment J-Clip.
 Used on both the driver and the
passenger seats with climate
control.
NOTE: J-Clip is a two piece design.
Attached to seat
springs in two spots
5/18
Figure 12
NTB18-075
The following Figures are of a climate controlled driver’s “seat cushion outer finisher”.
Passenger seats and seats without climate control are similar.
Carpet strap
12. Pull the carpet strap out from between
the driver’s seat control unit and the
lower seat cushion, and then lay on rear
of seatback.
Carpet strap
clip
Figure 13
13. Tuck the carpet strap into the map
pocket.
Figure 14
14. Detach the two (2) seat back J-Clips.
NOTE: J-Clips connect the seatback
front to the seatback rear.
Seat back
J-Clips
Figure 15
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NTB18-075
15. Detach both the left and the right side seatback trim J-Clips shown in Figure 16 from the
seat frame.
Seat back
J-Clips
Figure 16
Seat back
J-Clips
Blower duct
Blower
duct guide
16. Remove the blower duct guide from
under the blower duct (if so equipped).

Attached by two (2) clips.
Clip
Clip
Figure 17
17. Unhook the seat cushion trim tabs from
the lower seat frame where shown in
Figure 18.
NOTE: Tabs attach the top material of
the seat bottom to the seat frame.
Figure 18
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NTB18-075
18. Unzip both the left and the right sides of
the seat frame assembly cover.
Seat frame
240
assembly cover
NOTE: One side is shown as an
example only. The other side is similar.
CAUTION:
 Be careful when unzipping. The
zipper may come apart if forced or
operated aggressively.
 If the zipper comes apart, the seat
assembly will need to be replaced.
IMPORTANT: All trim claimed under
warranty may be requested to be
returned to NNA for inspection. If it is
damaged due to service mishandling
the claim will be rejected.
Zipper
Figure 19
19. Fold the rear cover of the seat frame
assembly out of the way.
20. Unclip the air bag harness from the seat
assembly frame at the two (2) points
shown in Figure 20.
Air bag
harness
Figure 20
21. Pull the seat frame assembly cover and
the seat cushion trim material through
the gap between the seat bottom and the
seat back.
Gap
22. Pull the seat bottom and the seat back
cushion foam away from their frames.

Only move enough cushion material
to allow the seat cushion inner
finisher to be removed in the next
step.
Seat cushion
inner finisher
Figure 21
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NTB18-075
23. Rotate the seat cushion inner finisher and then remove it through the gap between the
seat bottom and the seat back.
Seat cushion
inner finisher
Seat cushion
inner finisher
Figure 22
Figure 23
24. Install the “new style” seat cushion inner finisher from the Parts Information (Figure 24) by
inserting it through the gap between the seat bottom and the seat back and then rotating it
into place.

Refer to Figures 22 and 23.

Figures 24 and 25 show the difference between the new and old style seat cushion
inner finisher.
New style seat cushion inner finisher
New style clip
Figure 24
Figure 25
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NTB18-075
25. Realign the seatback and the seat bottom cushions with their frames.
26. If so equipped, confirm that the thermal electric device nozzle is correctly aligned (Figures
26 and 27).
Seatback thermal
electric
thermal device
electric
Figure 26
Thermal electric
device nozzle
Figure 27
Seat frame
assembly cover
Seat cushion
trim
27. Pull the seat frame assembly cover and
the seat cushion trim material back
through the gap between the seat bottom
and the seat back (Figure 28).
Figure 28
28. Connect the seat cushion trim tabs to the
lower seat frame where shown in
Figure 29.
Figure 29
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NTB18-075
Blower
duct guide
29. Attach the blower duct guide (if so
equipped).

Attached by two (2) clips.
Clip
Clip
Figure 30
Air bag
harness
30.Attach the two (2) air bag harness clips
into the seat frame assembly shown in
Figure 31.
Figure 31
31. Reattach the cushion outside J-Clip to
the seat frame.
NOTE: The left hand J-Clip is shown for
the driver’s seat. The passenger seat is
similar, but the J-Clip is on the right hand
side of the seat.
Cushion outside
J-Clip
Figure 32
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NTB18-075
32. Remove the seat switch knobs and then
the seat switch from the old seat cushion
outer finisher.

Seat cushion
outer finisher
The seat switch is attached to the
seat cushion outer finisher with four
(4) tabs.
Tabs
33. Snap the seat switch into the new seat
cushion outer finisher.

See the Parts Information for the new
seat cushion outer finisher.
Seat switch
Figure 33
34. If the seat has an optional lumbar switch, transfer the switch to the new seat cushion
outer finisher.

Release the switch by depressing the two (2) retention tabs toward the switch. (Figure
35).
NOTE: The lumbar switch button does not detach from the switch.
Retention tab
Figure 34
Optional lumbar switch
Figure 35
35. Transfer the seat switch knobs from the old seat switch to the new one.
36. Connect the wire harnesses (disconnected in step 8) to the new seat cushion outer
finisher switches. (Refer to Figure 5).
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NTB18-075
Seat cushion
outer finisher
37. Install the new seat cushion outer finisher
onto the seat frame and snap into the
seat cushion inner finisher.
Figure 36
38. Confirm that the seat cushion inner
finisher and the seat cushion outer
finisher are completely snapped together.
IMPORTANT: Confirm that there are no
gaps between the seat cushion inner and
the outer finishers before proceeding.
No gap
39. Fold the seat frame assembly rear cover
back into place (Figure 38).
40. Zip closed both the left and the right
sides of the seat frame assembly cover.

Pull the trim together ahead of the
zipper as it is closed (to relieve
tension on the zipper).
Figure 37
Seat frame
assembly cover
NOTE: One side is shown as an example
only. The other side is similar.
Zipper
CAUTION:
 Be careful when zipping closed. The
zipper may come undone if forced or
operated aggressively.
 If the zipper comes apart, the
complete seat assembly will need
to be replaced.
Pull together
Figure 38
IMPORTANT: All trim claimed under warranty may be requested to be returned to
NNA for inspection. If it is damaged due to service mishandling, the claim will be
rejected.
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NTB18-075

Figure 39 shows the seat frame
assembly cover completely zipped
closed.
Seat frame
assembly cover
Figure 39
41. Tuck the seat frame assembly cover
behind the seat cushion inner finisher.
Figure 40
42. Pull both zippers (left hand and right
hand) into center of the seat assembly.

Zipper
The left hand zipper is shown; right
hand is similar.
Figure 41
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NTB18-075
Seatback
trim J-Clip
43. Pull both the left and then the right hand
side seatback trim J-Clips one at a time
and attach to the seat frame assembly.

Zipper
The left hand seatback trim J-Clip is
shown; right hand is similar.
NOTE: Seatback trim J-Clips must be
installed so that the zipper is underneath
as shown in Figure 42.
Figure 42
44. Attach the two (2) seat back J-Clips (Figures 43 and 44).
NOTE: The J-Clips connect the seatback front to the seatback rear.
Seat back
J-Clips
Seat back
J-Clip
Figure 43
Figure 44
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NTB18-075
45. Fold the carpet strap back into place across the underside of the seat bottom (Figure 45),
and then attach the carpet strap clip (Figure 46) to the seat frame.

Refer to Figures 10, 11 and 12 on page 5 for different styles of carpet strap
attachment.
Carpet strap
Carpet strap
clip
Figure 45
Figure 46
Seat cushion
outer finisher
46. Turn the seat right side up.
47. Install the front screw of the seat cushion
outer finisher.
NOTE: The screw is shown on the left
hand side for the driver’s seat Figure 47.
Passenger seats will have this screw on
the right hand side.
Screw
Figure 47
Seat cushion
outer finisher
48. Attach the seat cushion front finisher to
the seat cushion outer finisher.
Seat cushion
front finisher
Figure 48
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NTB18-075
Seat cushion
front finisher
49. Install both of the seat cushion front
finisher screws shown in Figure 49.
Screws
Figure 49
50. Reinstall the seat into the vehicle.

Refer to the ESM for seat installation; BODY INTERIOR > SEAT > REMOVAL AND
INSTALLATION > FRONT SEAT > Removal and Installation.

Torque the seat bolts in the order shown
in Figure 51 (as it applies).

Seat bolt torque: 49 N•m (5.0 kg-m, 36 ftlbs)
Figure 50
51. Perform Zero Point Reset to the passenger seat, if it was removed.

Refer to the ESM for Zero Point Reset procedure; RESTRAINTS > SRS AIRBAG
CONTROL SYSTEM > BASIC INSPECTION > INSPECTION AND ADJUSTMENT >
ZERO POINT RESET > Special Repair Requirements.
52. Lower the height of the seat, back to its original position.
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NTB18-075
PARTS INFORMATION
MODEL
GRADE
S
SV, SL, SR,
Platinum
ALL
DESCRIPTION
PART NUMBER
QUANTITY
Seat Cushion Outer Finisher – LH (1)
87380-4RA2A
1
Seat Cushion Outer Finisher - LH
87380-4RB3A
1
Seat Cushion Inner Finisher - LH
87455-9DD0A
1
ALL
Seat Cushion Inner Finisher - RH
87405-9DD0A
1
ALL
Seat Cushion Outer Finisher - RH
87330-4RA2A
1
(1) Vehicles without lumbar.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Replace Driver’s Seat
Finisher
Replace Passenger Seat
Finisher
PFP
OP CODE
SYM
DIA
VX5GAA
(1)
0.9
ZE
VX5HAA
FRT
32
1.0
(1) Reference the Electronic Parts Catalog (EPC), and use the Seat Finisher as the Primary
Failed Part (PFP).
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NTB18-075