5NP-H4S3S-01

To:
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
From: Hyundai Motor America
Date: December 05, 2018
Subject: Service Campaign T3K – 2018 Elantra GT Tailgate Outside
Handle Replacement (TSB# 18-01-040)
Hyundai Motor America is conducting a Service Campaign to
replace the outside tailgate handle on certain 2018 Elantra GT
vehicles. Service Campaign T3K provides a service procedure to
replace the outside tailgate handle assembly.
In order to identify only those vehicles affected by Service
Campaign T3K, it will be necessary to access Hyundai Motor
America’s “Warranty Vehicle Information” screen via WEBDCS
before starting the inspection. The “Warranty Vehicle
Information” screen will identify affected vehicles with an open
Service Campaign T3K.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab,
select INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING
– Dealer Stock and Retailed.
TSB #18-01-040 will be available on HMAService.com on December
05, 2018. It contains instructions on performing the service
procedure and submitting the campaign claim.
Tailgate handle assemblies will be placed on “Critical Supply
Part”(CSP)which requires an applicable Service Campaign T3K VIN.
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE
SERVICED so your dealership can be compensated for your work and
Hyundai can maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: Hyundai Motor America dealers may use
owner information provided for the campaign only for the purpose
of conducting and performing this service campaign, and for no
other purpose, including marketing to affected owners. You may
not disclose any such information to others.
Hyundai appreciates your cooperation and support. Questions may
be directed to your District Parts and Service Manager or
Warranty HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA