TT246

Volume 246 - January 2019
GROUP 14 - Engine Cooling
Vehicle Technical Info . . . . . . . page 1
ASGP Q3 Winners . . . . . . . . . . . page 6
RADIATOR CONDENSER TANK HOSE
FITTING COOLANT SEEPAGE/LEAK — 2013-15
Outlander Sport/RVR.
Training News . . . . . . . . . . . . . . page 7
Techline Information . . . . . . . . page 8
If a vehicle is leaking coolant from the radiator
condenser tank at the hose connection,
remove the hose from tank and inspect the
hose fitting for flash or other condition that
inhibits the hose from sealing to the hose
fitting.
If necessary, repair the hose
connection to ensure a good sealing surface.
It is very important to obtain a good sealing
surface between the hose and hose
connection as the clip installed on the hose
from the factory is for retention only, and not
for sealing of the hose to hose connection.
Once the hose connection has been repaired,
reinstall the hose to tank using an
appropriate hose clamp.
MEDIC Information . . . . . . . . . . page 8
Bulletin Review . . . . . . . . . . . . . page 8
2018 Year-End Highlights . . . page 10
Be sure to read the important article
“TAKATA AIR BAG VIDEO & QUIZ,” in Group
60 on page 3 in this Tech Talk.
GROUP 00 - General
DTC, FREEZE FRAME, AND SUPERSCREEN
DOCUMENTATION REQUIREMENTS —
All Models and Years.
As a reminder, ALL repairs that involve an
illuminated Service Light for any vehicle
system require supporting documentation of
the DTC(s) and Freeze Frame data (if available)
from the Multi-Use Tester (MUT), as well as a
print-out of the Vehicle Information Screen
(Superscreen). Refer to Warranty Bulletin WB
2019-003 for additional details. This bulletin is
available on the MDL, under service /
warranty central / 12. Warranty Bulletins.
It is also reprinted later in this Tech Talk.
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GROUP 15 - Intake & Exhaust
Remove the RH console side panel. While
watching the movement of the shift lock
solenoid, have someone apply the brake pedal
with the ignition ON to determine if the
solenoid retracts. If the solenoid does not
retract or retracts slowly, it may be due to
foreign material, identified as a sugary drink
(e.g., Cola) residue built up in the solenoid
plunger bore and on the solenoid plunger.
CENTER EXHAUST PIPE — 2015 Outlander
Sport/RVR - AWD, April 2015 Production
Only.
ASA CAPS may list the center pipe on 2015
Outlander Sport AWD models that were
produced in April 2015 as Part Number
1570C892.
However, due to the parts
transition timing on the production line, the
part on the vehicle may be 1570C689. The
pipes are bent differently and the hanging
brackets may not align. The earlier part,
1570C689, requires a clamp on the heat
shields while 1570C892 does not. If the heat
shields require replacement on such a vehicle,
compare the ASA CAPS diagrams to confirm
that the part is 1570C689 and order the
appropriate heat shields from that ASA CAPS
diagram (shown in the following illustration).
This prevents the solenoid from retracting
and the shifter cannot be moved from Park.
Remove the solenoid for cleaning as follows:
Connector
Tab 1
Part Number 1570C689 - With Heat Shields
(as seen in ASA CAPS)
Plunger
Tab 2
GROUP 23 - Automatic Transmission

CVT WILL NOT SHIFT OUT OF P (PARK)
POSITION — 2013-15 Outlander Sport/RVR.
If the customer cannot shift the vehicle out of
the Park position, even intermittently, refer to
Group 52A, Floor Console Assembly, and
perform the following procedure before
replacing the shifter.

Remove the solenoid from the shifter
assembly by GENTLY releasing TAB 1.

Carefully wedge a small screwdriver into
the channel of TAB 2 to release the lower
locking tab.

Remove the solenoid by pulling it straight
out.

Unplug the electrical connector.

Remove the spring and plunger and clean
them with soap and water.

Dampen a wet paper towel or lint-free
rag with water and insert it into the bore
of the solenoid to clean it.

Reattach the electrical connector and
re-install the solenoid to the shifter in
reverse order of removal.

Confirm solenoid and shifter operation
and reinstall the console side panel.
Repairs as a result of this type of
contamination cannot be claimed under
warranty.
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SHIFT LEVER DIFFICULT TO MOVE —
2013-15 Outlander Sport/RVR.
If the shift sliders become contaminated or
damaged it can cause the shift lever to
become difficult to move. It is no longer
necessary to replace the complete shift lever
assembly if the repair can be completed with
replacement of the gearshift lever cover (P/N
2400A577) and A/T shift indicator slider (P/N
2400A578). These parts are available as
service parts. Be sure to engage the slider into
the lever cover pin.
2400A577
Starting November 27th, 2018, we've added
this video to the Mitsubishi Academy website
along with a Takata Air Bag Video quiz. You
can access the Academy website on the MDL.
The course code is TABV. We encourage
everyone at the dealership to watch this
video and then complete the quiz as soon as
possible.
2400A578
Our mission is to account for 100% of
Mitsubishi vehicles affected by the Takata
recall by the end of 2019. To achieve this goal,
it will require teamwork between all of us at
MMNA and our dealers. With the Takata recall
information provided in this video and the
subsequent quiz, we can help to increase
consumer awareness and get these
dangerous inflators removed from all
affected Mitsubishi vehicles.
GROUP 60 - Recalls
 TAKATA AIR BAG VIDEO & QUIZ —
2012-17 i-MiEV, 2004-07 Lancer, Lancer
Evolution, Lancer Sportback, and 2006-09
Raider.
On November 27, 2018, a dealer letter was
sent to all dealers and states:
“Earlier this month, we posted a very
important message on the Mitsubishi Dealer
Link, from our President and CEO, Fred Diaz,
regarding the Takata Air Bag Recall. First
announced in 2014, it is by far the largest
safety recall ever conducted by the
automotive industry.
In the video, Mr. Diaz talks about the Takata
Air Bag recall, the steps we have taken, and
the progress we have made as a company. If
you haven't done so already, please take a
moment to view this video.
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Check with your District Parts and Service
Manager for your individual dealership Takata
completion percentage. If you are not at a
100% completion, please ensure you and your
staff are doing everything possible to take
care of these vehicles when they are at your
dealer. Start by having your service team
check for open recalls in the Vehicle Inquiry
Superscreen for all vehicles coming through
the service drive.
Develop a Takata action plan at your
dealership – your DPSM can assist with
building a plan. Conduct a service meeting,
including technicians, to review your
dealership performance. By taking these
simple, necessary steps, we will increase our
Takata recall completions.
Thank you in advance for your immediate
attention. Should you have any questions,
please do not hesitate to contact your District
Parts and Service Manager.“
Possible Failure:
NOTE: All dealership staff are encouraged to
watch this video and complete the quiz as soon
as possible.
Log on to Mitsubishi Academy, and search for
Course Code TABV.
1) If a sensor(s) continues to have the same
beep tone in the checking process above, this
will indicate a possible faulty sensor or a
disconnected sensor/broken wire harness
connection.

Continuously sounds 2 beep tones 1 sensor is faulty.
 Continuously sounds 3 beep tones 2 sensors are faulty.
 Continuously sounds 4 beep tones –
3 or more sensors are faulty.
2) Deposits of dirt or car polish may result in
detection errors. Water from washing the car
or rain on the sensors may also affect
accuracy of the system and cause false
readings.
3) The following below are other conditions
that may cause the park assist system not to
work accurately:
GROUP 66 - Accessories
ACCESSORY FRONT/REAR PARK ASSIST
DIAGNOSIS — All models w/Accessory Park
Assist.


Vehicle is heavily weighted.
Vehicle is driven on a bumpy road, an
incline, gravel, or grass.
 Ultrasonic wave interference, such as
horns, air brake noise, or similar park
assistance system operating nearby.
 Radio communication system nearby.
 Bumper or sensors are impacted.
 Sensors are frozen.
 Front license plate frame (large/loose)
 Angle sensors installed incorrectly
Accessory park assist diagnostics are
included with each kit instructions, which is
placed in the vehicle's glovebox.
When a vehicle with a reported concern with
park assist sensors is being diagnosed, the
first step is to test the accessory system
operation and to understand what can cause
a false sensor detection.
System Diagnostic Tones
In normal operation the park assistance
system will emit one beep when the system
is activated (vehicle ignition switch in ON
position and shifter placed in Reverse
position).
Vehicle Preparation:
If the manual cannot be found, a copy of the
owner’s manual can be obtained in CAPS (ask
your Parts department):
Front sensors - Place vehicle ignition switch
in ON position – sensors activated and ready.
Backup sensors – Place vehicle ignition
switch in ON position, engage parking brake,
and place shifter in Reverse - sensors are
activated and ready.

Go to “ACC” (Accessory), select applicable
Model Family, Year, Trim; Main Group ->
Electronics; Sub Group -> Sensors. Select
applicable part number, then click on the
Instructions tab; and Fitting instructions for
installation and programming instructions.
Check each sensor by slowly moving a
solid object towards each sensor to
confirm changes on beep tones (slow
steady beep, rapid steady beep, to a solid
beep tone, as indicated in the accessory
owner’s manual). If changes to the beep
tone are confirmed on all sensors it will
indicate proper operation.
PLEASE NOTE: Claims submitted for park assist
components, or replacement park assist kits
that are determined to be “no fault found" are
subject to chargeback.
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The Warranty Bulletin below is referenced in an article on page 1 of this Tech Talk.
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Aftersales Growth
Promotion (ASGP)
2018 Q3 Winners
The Aftersales Growth Promotion (ASGP) program was started 2 years ago to reward top dealers
for exceeding their parts and accessory purchase objectives and achieving high customer
satisfaction performance. The top ranked and rewarded dealers for Q3 of 2018 are listed below.
Congratulations to all the winners!
Look for the Q4 promotion to continue to earn credits and cash awards!
For more information on the ASGP program, contact your DPSM.
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Technical Training Schedule
February - March 2019
Always check MDL for schedule updates. Since Mobile Training does not appear on the calendars below,
contact your District Parts & Service Manager for information about Mobile Training in your area.
NORTHEAST REGION
New Jersey Technical Training Center
SOUTHEAST REGION
Atlanta Technical Training Center
CENTRAL REGION
Bloomington/Normal, IL Technical Training Center
CENTRAL REGION
Dallas Technical Training Center
WEST REGION
California Technical Training Center
The first quarter technical quiz (TQ0119) became available on 1/1/2019 and will continue through midnight
3/31/2019. Successful completion of the technical quizzes are required for Service Technicians who wish to
obtain or maintain DiamondPro Certification.
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HOURS OF OPERATION:
Monday — Friday 6:30 am - 3:30 pm
Pacific Time
Techline is closed every other THURSDAY
9:30 - 10:30 A.M. (PST) for a staff meeting.
HOURS OF OPERATION:
Monday — Friday 7:00 am - 4:00 pm
Pacific Time
MEDIC Hotline will assist with MEDIC &
Scan Tool hardware or software issues.
Since Tech Talk 245 the following 2018
bulletins have been released.
2018 Technical Service Bulletins, Safety Recalls, & Service Campaigns
Date Posted
Publication
Number
Publication Title
Applicable Models
12/20/2018
TSB-18-11-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Engine - SMR
2009-15 Lancer, Lancer Sportback, 2008-14
Lancer Evolution
12/20/2018
TSB-18-16-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Engine Electrical - SMR
2009-17 Lancer, Lancer Sportback, 2008-14
Lancer Evolution
12/20/2018
TSB-18-21-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Clutch - SMR
2008-14 Lancer Evolution
12/20/2018
TSB-18-22-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Manual Transaxle - SMR
2008-14 Lancer Evolution
12/20/2018
TSB-18-27-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Rear Axle - SMR
2008-14 Lancer Evolution
12/20/2018
TSB-18-32-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Power Plant Mount - SMR
2008-11 Lancer, 2009-11 Lancer Sportback
12/20/2018
TSB-18-34-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Rear Suspension - SMR
2008 Lancer
12/20/2018
TSB-18-37-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Power Steering - SMR
2008, 2011-17 Lancer, 2011-17 Lancer
Sportback, 2008 & 2014 Lancer Evolution
12/20/2018
TSB-18-42A-004
Updates to Hood Latch Mounting Bolt &
Tightening Torque - SMR
2018 Eclipse Cross, 2014-19 Outlander,
2011-18 Outlander Sport, 2018 Outlander
PHEV
12/20/2018
TSB-18-42A-005
Torque Updates: Units of Tightening Torque &
Numerical Value for Body - SMR
2008-14 Lancer Evolution
12/20/2018
TSB-18-51-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Exterior - SMR
2008-17 Lancer, 2009-17 Lancer Sportback
12/20/2018
TSB-18-52A-002
Torque Updates: Units of Tightening Torque &
Numerical Value for Interior - SMR
2011-17 Lancer, 2010-17 Lancer Sportback,
2008-14 Lancer Evolution
12/20/2018
TSB-18-52B-002
Updates to SRS Airbag Diagnostic Trouble
Code Procedures - SMR
2012 i-MiEV
12/20/2018
TSB-18-52B-003
Updates to SRS Airbag Diagnostic Trouble
Code Procedures - SMR
2013-14 i-MiEV
12/20/2018
TSB-18-52B-004
Updates to SRS Airbag Diagnostic Trouble
Code Procedures - SMR
2016-17 i-MiEV
12/20/2018
TSB-18-55-001
Torque Updates: Units of Tightening Torque &
Numerical Value for Heater, Air Conditioning &
Ventilation - SMR
2010-14 Lancer, Lancer Sportback, 2009-14
Lancer Evolution
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Since Tech Talk 245 the following 2019
bulletins have been released.
2019 Technical Service Bulletins, Safety Recalls, & Service Campaigns
Date Posted
Publication
Number
Publication Title
Applicable Models
1/8/2019
TSB-19-33-001
Special Tool Update for Lower Arm Ball Joint
Dust Cover Replacement - SMR
2012-17 i-MiEV, 2008-15 Lancer, 2009-15
Lancer Sportback, 2007-16 Outlander,
2011-15 Outlander Sport/RVR
1/8/2019
TSB-19-33-002
Correction to Lower Arm Ball Joint Rotation
Starting Torque - SMR
2008-15 Lancer, 2009-15 Lancer
Sportback, 2007-13 Outlander, 2011-15
Outlander Sport/RVR
1/8/2019
TSB-19-34-001
Special Tool Update for Toe Control Arm Ball
Joint Dust Cover Replacement - SMR
2006-12 Eclipse, 2007-12 Eclipse Spyder,
2004-11 Endeavor, 2004-12 Galant
1/8/2019
TSB-19-35-001
Push Rod Depth Adjustment Added to
Removal/Installation of Brake Master Cylinder
Assembly - SMR
2014, 2015, 2017, 2018, 2019 Mirage,
2017-19 Mirage G4
1/8/2019
TSB-19-42B-001
Remote Keyless Entry Inoperative
2018-19 Eclipse Cross, 2008-17 Lancer,
2008-15 Lancer Evolution, 2010-17 Lancer
Sportback, 2007-19 Outlander, 2011-19
Outlander Sport/RVR
Since Tech Talk 245, no TINs/ATINs
have been released.
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2018 Year-End
Highlights
Following are some highlights for Mitsubishi Motors
toward the end of 2018.
NORTH AMERICAN DEBUT OF e-EVOLUTION
CONCEPT
On November 28, the e-Evolution concept
vehicle was unveiled at the 2018 Los Angeles
Auto Show.
OUTLANDER PHEV
“GREEN SUV OF THE
YEAR”
Also at the Auto
Show in November,
the Mitsubishi
Outlander PHEV was
awarded “Green Car
Journal's Green SUV
of the Year.”
ECLIPSE CROSS NAMED 2019 RJC CAR OF
THE YEAR
On November 13, the Eclipse Cross was
selected as “RJC Car of the Year 2019” by
the Automotive Researchers &
Journalists Conference of Japan.
ON THE COVER: MITSUBISHI MOTORS LAS VEGAS BOWL
On December 15, 2018, Mitsubishi Motors sponsored the NCAA Las Vegas Bowl, between the
Arizona State Sun Devils and the Fresno State Bulldogs - Congratulations Bulldogs!
The whole event brought more media attention to Mitsubishi vehicles, and increased public
exposure through ads aired during the game.
 2019 Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
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