A461778 2044669-

46 Clicking noise from front brakes
46 17 78 2044669/4 September 25, 2017. Supersedes Technical Service Bulletin Group 46 number 17-75 dated
July 24, 2017 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A4
allroad
2016 - 2018
All
Not Applicable
A5, A5
Sportback,
A5
Cabriolet,
and Q5
2017 - 2018
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Required Parts and Tools (Added parts)
Revised Service (Added note)
3
07/24/2017
Revised header data (Added models and model year)
2
09/23/2016
Revised Warranty (Updated Claim Type)
A clicking noise is heard from front brakes when the vehicle is being
driven at low speeds (up to 10 mph) in either direction. For an
example of the sound, see the video located at: https://audiexternal.kzoplatform.com/swf/player/322 (Figure 1).
Figure 1. QR code for viewing the video
with a QR code reader on phones and
tablets. Alternatively, the video can be
accessed through computer internet
Page 1 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
browsers at the link provided in this
bulletin.
Technical Background
The pads may be moving back and forth inside the caliper, which causes the noise.
Production Solution
Not applicable.
Service
Install new brake pads on both sides according to the instructions in the Elsa Repair Manual at, Chassis >>
Brake System >> 46 Mechanical Components >> Front Brakes >> Brake Pads Removing and Installing. Read
the following installation information before installing the new pads:
 The brake pistons must be clean. Brake cleaner
can be used to clean the brake pistons. Ensure
that the contact surfaces are free of dust and
grease, and that they are dry (Figure 2).
 Only remove the protective paper from the
adhesive foil on the brake pad (Figure 3)
immediately before installation, and do not touch
the adhesive surface.
 When installing the brake pads in the caliper, note
that an arrow is printed on the pads to indicate the Figure 2. Contact surfaces of brake pistons.
correct installation position in the caliper (Figure
4). The pads should be installed with the arrow
following the forward rotation of the wheel.
Note:
After installing the pads, keep full brake pressure
for about five seconds to ensure that the pads are
properly bonded to the pistons.
Page 2 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 3. Protective paper to be removed immediately
before installation.
Figure 4. Arrow showing correct installation direction.
Note:
This TSB does not apply to “S” models, due to the fact that these models are equipped with a different brake
system.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4636
Page 3 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Damage Code:
0010
Labor Operations:
2 Brake pads, front remove + reinstall
4636 2050
50 TU
2 Wheels remove + reinstall
4405 2000
20 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2044669/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
See ETKA
Contact for vehicles with brake pad wear indicator
1
See ETKA
Set of intermediate plate and spring clip
2
8W0698151T
Set of front brake pads
1
Additional Information
All parts and service references provided in this TSB (2044669) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.