A401887 2035854-
Service Bulletin Details
Public Details for: A401887 2035854-
This bulletin contains repair instructions for when a rattle or knocking noise is head when driving over bumps and the vehicle has 75mm hydro-bushings.
- 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 -
Models from 2010
| 2010 AUDI A4 |
| 2010 AUDI A5 |
| 2010 AUDI A5 CABRIOLET |
| 2010 AUDI Q5 |
Models from 2009
| 2009 AUDI A4 |
| 2009 AUDI A5 |
| 2009 AUDI Q5 |
Models from 2008
| 2008 AUDI A5 |
| 2008 AUDI Q5 |
Technical Service Bulletin 40 Rattling or knocking noise from front end when driving over bumps 40 18 87 2035854/5 November 21, 2018. Supersedes Technical Service Bulletin Group 40 number 14-43 dated October 9, 2014 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A4 2009 - 2015 All Not Applicable A5, Q5 2008 - 2015 All Not Applicable A5 cabriolet 2010 - 2015 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 5 - Revised Warranty (Add Claim Types and updated Labor Operations) 4 10/09/2014 Revised Required Parts and Tools (Updated part numbers) 3 07/08/2014 Revised header data (Added model years) Revised Warranty (Corrected Labor Operation) Customer states: A rattling or knocking noise is heard when the car is driven over bumps or uneven road surfaces. This noise is heard after the car has been driven for a while and is warmed up, and when the temperature outside is warm. This condition can be duplicated if the brakes are applied while the car is being driven over bumpy roads. This condition is a comfort concern. Vehicle handling is not affected. Note: This bulletin applies only to vehicles equipped with 75mm hydro-bushings. This bulletin does not apply to vehicles equipped with 65mm bushings. Technical Background High ambient temperatures at the hydraulic guide links cause the noise. Page 1 of 4 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Production Solution Not applicable. Service 1. Before proceeding, confirm that the noise is coming from the hydraulic guide links and not from other suspension components on the vehicle (such as worn or damaged bushings). Additionally, ensure that the vehicle is equipped with 75mm bushings. Review the repair history of the vehicle and ETKA to determine which bushings are present. 2. Check the size of the ball joints. In 2010, ball joint sizes were changed from M12 to M14. If the vehicle was produced with M14 ball joints: Replace both left and right lower guide links (Figure 1) according to the instructions in Elsa at Repair Manual, Chassis >> Suspension, Wheel, Steering >> Front Suspension >> Removal and Installation >> Guide Link. Figure 1. Lower guide link (1). If the vehicle was produced with M12 ball joints: Replacement of the complete guide link is not possible. Only the bushings should be replaced. Remove the guide links and replace the left and right bushings. Page 2 of 4 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4016 Damage Code: 0020 Labor Operations: 2 Wheels remove + install 4405 2000 See SRT 2 Lower guide links remove + install 4016 2050 See SRT Guide link mounting replace 4012 5550 See SRT GFF No allowance 0 TU Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU (For vehicles with M12 ball joints only) Diagnostic Time: Claim Comment: As per TSB #2035854/5 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity 8K0407693AD Wishbone link (left front) (M14) 01 8K0407694AD Wishbone link (right front) (M14) 01 8K0407183F Hydro-mounting (2 pieces) 01 See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA Page 3 of 4 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Tool Number Tool Description V.A.G 1332 Torque wrench 40-200 Nm V.A.G 1332/7 Ring spanner insert, AF 21mm V.A.G 1383 A Engine-transmission jack T10149 Wheel hub support T40042 Ball joint puller Additional Information All parts and service references provided in this TSB (2035854) are subject to change and/or removal. ©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.