Dealer Letter 58

Date:
November 5, 2018
To:
Audi Dealer Principal, Service Manager, Warranty Administrator, Sales Manager,
General Manager & Parts Manager
From:
Audi Customer Protection
Subject: Upcoming Update 58D5 - Servicing Child Lock
Certain 2016-2017 Model Year Audi A5 Sportback Vehicles
We would like to inform you of an upcoming Update, code 58D5.
What vehicles are affected?
There are 6,870 Audi vehicles in the U.S. and 1,676 vehicles in Canada affected by this
Update.
Check your daily campaign open inventory report or OMD for affected vehicles in your
inventory.
What is the issue?
On certain Audi A5 Sportback vehicles with manual child lock manufactured within a specific
period, the embossed symbol for activating the child lock may be reversed. As a result, the
child lock cannot be activated in the direction shown by the embossed symbol on the door.
What does the repair procedure involve?
Install updated child lock label(s).
When will the Update be available?
This Update will be visible in Elsa and ServiceNet on or about November 6, 2018.
Please refer to the Elsa campaign/action screen for confirmation of whether the Update
applies to each specific vehicle. Additionally, this Update is posted on Elsa and ServiceNet
for additional information and complete repair instructions.
Consistent with general Audi corporate policy governing Updates, Audi is not notifying
consumers. (Updates differ from recalls and service actions; consumers are notified in writing
of recalls and service actions.) Each vehicle should be completed when it is in to the dealer
for maintenance or any other service visit. Dealer stock vehicles cannot, however, be
delivered to consumers until the Update is completed.
To identify any vehicles in your inventory that are affected by this Update, please run the
“New and CPO Inventory Open Campaign/Action Listing” report from the OMD Web system.
Dealers must ensure that every affected vehicle gets the update before delivery to
consumers. Your effort is integral in reaching the highest quality expectations of Audi
customers.
Thank you for your cooperation and assistance in this important matter.
58D5