SSM 47737

Service Bulletin Details

Public Details for: SSM 47737

Some 2017-2019 mkz vehicles equipped with a 2.0 hev engine may exhibit a fuel filler door unable to be opened or closed with or without an illuminated malfunction indicator (mil) and dtc P04B5. This may occur when the fuel door is pressed o


- 2019 - 2018 - 2017 -

Models from 2019
2019 LINCOLN MKZ
Models from 2018
2018 LINCOLN MKZ
Models from 2017
2017 LINCOLN MKZ 
SSM 47737 Some 2017-2019 MKZ vehicles equipped with a 2.0 HEV engine may exhibit a fuel filler door
unable to be opened or closed with or without an illuminated malfunction indicator (MIL) and DTC
P04B5. This may occur when the fuel door is pressed or obstructed while the fuel door release
latch is operating.If the fuel filler door is unable to be closed, a message displays during the third
drive cycle and the DTC P04B5 will set. Before performing Workshop Manual (WSM) diagnosis,
reset the system by pressing the fuel filler door release switch and wait 12 seconds for reset. The
fuel door release latch should be heard when the motor is in motion. Review fuel filler door for
locking tab operation. If the fuel filler door is operating properly, it should not be replaced. Advise
the customer about the correct operation of the fuel filler door.

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