SSM 47741

Service Bulletin Details

Public Details for: SSM 47741

Some 2019 mustang, continental, fusion, mkz, f150, edge or nautilus with sync 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5mph or a solid blue screen once the vehicle is at cruising speed.


- 2019 -

Models from 2019
2019 FORD EDGE
2019 FORD F-150
2019 FORD FUSION
2019 FORD MUSTANG
2019 LINCOLN CONTINENTAL
2019 LINCOLN MKZ
2019 LINCOLN NAUTILUS 
SSM 47741 Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or Nautilus with SYNC 3 may have a
symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a
solid blue screen once the vehicle is at cruising speed. Some vehicles may experience inoperative
infotainment applications such as Apple CarPlay. To eliminate these symptoms from occurring, it is
recommended to disable the Wi-Fi in the settings menu by selecting Automatic updates. Shut off
system WIFI and then disable automatic updates. If the vehicle is stuck in the rear camera state
you can exit this state by shutting the vehicle off and powering the system down for at least three
minutes. Engineering is investigating, monitor OASIS for updates.

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