05-67-19

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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GENERAL MANAGER q
PARTS MANAGER
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SERVICE BULLETIN
APPLICABILITY:
NUMBER: 05-67-19
2015-18MY Legacy and Outback		
SUBJECT:
Wheel Hub / Bearing Assembly- Design Change
DATE: 01/24/19
INTRODUCTION:
This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies
for the models as listed above. The change was made to enhance productivity during the vehicle
assembly process.
PRODUCTION CHANGE INFORMATION:
The new parts were incorporated into production as a running change therefore, there will be no
starting VIN information available.
PART INFORMATION:
NOTE: Since there is no difference in performance between the new and old parts, mixing the old
and new part numbers is acceptable. In the case of in-stock parts, use up any inventory of the old part
numbers first.
Description
Part Number
HUB COMPLETE- FRONT AXLE
28373XC00A
HUB COMPLETE- REAR AXLE
28473XC00A
HUB COMPLETE- FRONT AXLE
28373VA020*
HUB COMPLETE- REAR AXLE
28473VA010
Application
2015-18MY LEG / OBK
2015-19MY WRX
* Includes an identification groove as pictured below.
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 05-67-19; Date: 01/24/19
Page 1 of 2
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for replacing the front and / or rear hub assembly remain unchanged.
Always refer to the applicable Service Manual and review the full requirements of the repair
being performed. The Service Manual procedures contain information critical to performing an
effective repair the first time and every time. This includes but is not limited to: important SAFETY
precautions, proper inspection criteria, necessary special tools, required processes and related onetime-use parts needed for a complete and lasting repair.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited or Powertrain Limited Warranty period or covered by
an active Subaru Added Security Powertrain, Classic or Gold plan, this repair may be submitted using
the following claim information:
Labor Description
Labor Operation #
Labor Time
Fail Code
FRONT LEFT HUB UNIT BEARING
A611-187
0.8
NCB-25
FRONT RIGHT HUB UNIT BEARING
A611-188
0.8
NCA-25
BOTH FRONT HUB UNIT BEARINGS
A611-189
1.2
NAW-25
REAR LEFT HUB UNIT BEARING
A612-235
0.8
NCD-25
REAR RIGHT HUB UNIT BEARING
A612-241
0.8
NCC-25
BOTH REAR HUB UNIT BEARINGS
A612-236
1.1
NAX-25
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 05-67-19; Date: 01/24/19
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