TSB-19-54-002

Page 1 of 11
SUBJECT:
FUEL REMAINING DISPLAY INCORRECT
AFTER FILLING TANK
No:
TSB-19-54-002
DATE:
February 2019
MODEL:
2018-2019
Eclipse Cross
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
When the vehicle is stopped on a slope, the fuel remaining display in the Multi-information display
may not show a full level even when the fuel tank is full. At the same time, illumination of other
displays function properly, including the low fuel level warning.
Multi-information
Display
Fuel Remaining
Display Screen
This TSB instructs dealers to reprogram the Combination Meter with updated software to correct
the fuel remaining display issue.
AFFECTED VEHICLES
2018 - 2019 Eclipse Cross vehicles.
REQUIRED OPERATIONS
1.
Confirm your MUT-III is updated with the latest reprogramming database.
2.
Reprogram the Combination Meter with the new software. Refer to the “Combination Meter
Reprogramming Chart” for new software information.
IMPORTANT: If an affected vehicle has a Malfunction Indicator Lamp (MIL) illuminated before
reprogramming, and DTCs are listed in the Combination Meter memory, diagnose and repair those
DTCs per the service manual before reprogramming. DO NOT reprogram the Combination Meter
until the reason(s) for other DTCs being set is corrected.
Copyright 2019, Mitsubishi Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4790)
Page 2 of 11
TSB-19-54-002
EQUIPMENT
The following equipment is needed to reprogram the Combination Meter.
D
VCI (Vehicle Communication Interface) or VCI Lite - MB991824, or MB992744V.
D
MEDIC Laptop/Tablet with A/C power adapter - MIT540031, or FZG1MK2.
D
MUT-III main harness 'A' (blue connector at the DLC end) - MB991910V, or MB992745V.
D
D
USB 2.0 cable - MB991827V or RRAR1MBR108GL.
MEDIC 3.5/4 update at 581 or higher.
D
For Standalone MUT-III units, MUT3-SE Reprogramming Database N190101 or higher.
COMBINATION METER REPROGRAMMING CHART
Model
2018-2019
Eclipse Cross
Combination
Meter Part
Number
Data No.
8100C412
8100C421
8100C423
8100C783
Software Part Number
Software Version
Previous
New
Previous
New
8150A058
1111000000
1111210000
011101
011119
8150A059
1112000000 1112220000
012101
012129
REPAIR PROCEDURE
SOFTWARE/MEDIC VERSION VERIFICATION
1.
Verify that the Combination Meter has not already been updated to the latest S/W number in
the table above.
If the Combination Meter is at the latest level, reprogramming is not necessary.
NOTE: Reprogramming the Combination Meter with the latest database (e.g., N190101 ) includes all past
and current reprogramming for TSBs of affected vehicles. It is not necessary to reprogram the
Combination Meter for each previous TSB.
For MEDIC 3.5/4 users only: (MUT-III STV users go to
step 5)
2.
Verify the MEDIC 3.5/4 is at version 3.5 and at
update 581 or higher.
If your MEDIC 3.5/4 update is at least 581, continue
with the Reprogramming Procedure.
Version and Update
numbers
If your MEDIC 3.5/4 update is below 581, update
your MEDIC as follows.
Page 3 of 11
TSB-19-54-002
3.
Select the MEDIC 3.5/4 Admin tab and click on
“Updates.”
4.
IF the MEDIC update screen advises updates are
available, click the “Begin” button. After all updates
are complete, GO TO THE REPROGRAMMING
PROCEDURE.
5.
STANDALONE MUT-III SCAN TOOL VIEWER (STV)
ONLY:
(MEDIC 3.5 USERS - GO TO THE
REPROGRAMMING PROCEDURE). Verify that your
MUT3-SE has the most current version of the
reprogramming database:
From the MUT3-SE Main Page:
Admin
Click on
Updates
Click “Begin”
a.
Click “STV.”
Page 4 of 11
TSB-19-54-002
b. Click the “ECU Reprogramming” button.
c.
Click “SDB Data List.”
d. Confirm that the database number displayed in
the upper right above the chart is N190101 or
higher
N190101
e.
D
If the database number displayed on your
MUT3-SE is N190101 or higher, continue to
the next section.
D
If the reprogramming database number
displayed on your MUT3-SE is lower than
N190101, then the MUT3-SE database
needs to be updated.
Once database number is confirmed, hit the
Home button to go back to the System Select
screen.
Page 5 of 11
TSB-19-54-002
REPROGRAMMING PROCEDURE
! CAUTION
NOTE:
1.
To ensure that the vehicle battery maintains 12V during the procedure, hookup a battery charger to the vehicle during the procedure.
VCI Stand-alone reprogramming is not available for this procedure.
The laptop/tablet and the VCI must remain connected for the entire procedure.
Connect the equipment as follows:
NOTE: VCI Lite and MEDIC 4.0 Toughpad shown for illustration purposes only.
D
Turn the MEDIC PC/tablet on. If the battery
indicator in the lower right hand corner of the
screen does not show a full charge, it is
recommended that either the battery be charged
prior to beginning, or be used with the A/C power
adaptor connected.
D
Connect the USB cable to the VCI/VCI Lite.
D
When the laptop/tablet displays the MUT-III main
screen, connect the USB cable to the device.
D
Connect the MUT-III main harness with the blue
DLC connection to the VCI/VCI Lite.
D
Connect the blue connection of the MUT-III main
harness to the vehicle's data link connector.
D
For VCI only (p/n MB991824): Turn the VCI power
switch ON. Verify that the indicator lamp in the
upper right corner of the screen is green.
Data Link Connector
(Blue End)
MUT-III
Main Harness
USB Cable
Toughpad
(back)
VCI Lite
! CAUTION
DO NOT DISTURB THE HARNESS CABLES OR CONNECTIONS DURING THE REPROGRAMMING
PROCESS AS IT COULD CAUSE THE CONTROL UNIT TO LOSE DATA. IF THE USB CABLE IS
DISCONNECTED DURING THIS PROCEDURE, A WARNING MESSAGE WILL DISPLAY.
2.
Turn the ignition switch to the “ON” position.
Page 6 of 11
TSB-19-54-002
3.
Using MEDIC, from the main page, click the
“MUT3-SE” icon at the top center of the screen to
open MUT-III SE.
Click the STV button.
4.
The System Select screen opens and populates
with some basic information from the vehicle.
Look at the label on the passenger side B pillar to
identify the appropriate class.
If necessary, select the correct class from the
drop-down list.
5.
Verify that the Combination Meter has not already been updated to the latest S/W number
shown in the “Combination Meter Reprogramming Chart” in this TSB.
If the Combination Meter is at the latest level, reprogramming is not necessary.
a.
b.
Select “Meter” from the System List, then click
on the check mark at the bottom of the screen.
Select “Special Function.”
Page 7 of 11
TSB-19-54-002
c.
Select “ECU Information.”
d. If the Software Part Number listed is not at the
latest level (shown in the “Combination Meter
Reprogramming Chart” in this TSB), proceed
with the next step. Click the Home button to
return to the System Select screen.
If the Software Part Number is at the latest
level, then reprogramming is not necessary.
6.
Before reprogramming, perform an “Erase and Read All DTCs” to clear any DTCs that may have
set.
a.
On the System Select screen click the “ALL DTC”
button.
b. Select “Erase and Read All DTCs.”
Page 8 of 11
TSB-19-54-002
c.
A window will pop up asking you to confirm DTC
erasing. Click the check mark in the dialog box
for DTC erasing and reading to begin.
d. The “System List” on the left side of the screen
will have all selections checked. Do not change
these selections.
e.
7.
Click the check mark to continue.
When DTC erasing is completed, click the check
mark in the pop-up message that reads “All erasing
and checks are completed.”
a.
If any DTCs return after erasing is completed,
click the check mark to clear the window.
Diagnose and repair per the Service Manual.
b.
If DTCs do not return, click the check mark to
clear the window, then click the Home icon in
the lower left to return to the System Select
menu.
Page 9 of 11
TSB-19-54-002
8.
Reprogram the Combination Meter following the steps below.
a.
On the System Select page, click on the
Reprogram button.
b. Select “ECU Reprogramming (SDB).”
c.
Select “Meter” in the System List, then click the
check mark.
d. Verify that the correct data file listed in the
table matches the one in the “Combination
Meter Reprogramming Chart.”
e.
Click the check mark at the bottom of the page
to initiate reprogramming.
Page 10 of 11
TSB-19-54-002
f.
Click the check mark in the
reprogramming data” dialog box.
“Check
g. Once the reprogramming is initiated, the
screen shown will indicate the reprogramming
progress.
NOTE: Do NOT disturb the cables or turn off the
ignition during reprogramming.
h. Once reprogramming is completed, click the
check mark in the “Completed” dialog box.
i.
Verify the correct information is listed in the
table. Click the check mark at the bottom of the
page, then click the Home button to return to
the System Select screen.
Page 11 of 11
TSB-19-54-002
9.
Perform an “Erase and Read All DTCs” again to clear any DTCs that may have set.
For instructions, refer to steps 6 and 7 in this TSB.
10. Confirm the software version has been updated.
For instructions, refer to step 5 in this TSB.
Confirm “Software Part Number” now matches the
NEW one shown in the “Combination Meter
Reprogramming Chart” in this TSB.
11. Turn off the ignition switch and disconnect the MUT-III. Turn off and disconnect the battery
charger.
12. Test drive the vehicle to confirm proper operation.
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as described
in this bulletin and submit a normal warranty claim using the following information.
Operation
Labor Operation
Code
Nature Code
Cause Code
Time
Allowance
Reprogram
Combination Meter
542010VP
510
605
0.3 hrs.
Warranty Coverage: 8 years / 80,000 miles (Canada: 8 years / 130,000 kilometers)