C2053A

ISX12 CM2350 Emissions Recall Campaign
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Warranty Field Campaign
Campaign Number:
c2053
Revision: A
ISX12 CM2350 Emissions Recall Campaign
Released Date: 08-Feb2019
Expiration Date (U.S.
and Canada): 28-Sep2023
Expiration Date
(International): 28-Sep2023
Attention
• U.S / Canadian Dealers
• U.S / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace C2053, dated 28-Sep-2018. This revision is to:
1. Update the narrative.
If additional information is required, please contact your Cummins Warranty
Operations Group Leader.
Description
This field action authorizes certified repair locations to upfit certain ISX12 CM2350
engines with an improved SCR Catalyst. For the MY2013 engines, a calibration update
will be required.
Note : This field action provides for retroactive coverage of repairs, including
customer billable repairs, completed by Cummins authorized repair locations
prior to the release date of this field action. Previous repairs may be eligible for
reimbursement of ONLY the work defined in this publication. Service providers
should have invoice documentation of original repair ready for support of the
retroactive claim. All Service Providers attempting to file claims for retroactive
repairs should reference Warranty Memo 1825 for instructions.
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ISX12 CM2350 Emissions Recall Campaign
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Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show an OPEN status for this field action on QuickServe® Online.
After verifying that the engine meets the above requirements, perform the following
actions:
1. If all qualifying parameters detailed above are met, please refer to Attachment B for
a listing of affected SCRs and related replacement SCR part numbers. The listed
replacements SCRs must be used in completing this field action and take
precedence over any other prior published service/part guidelines, for the duration of
this field action.
Note : For ISX12 CM2350 (Model Year 2013 Product) engines only, the
SCR catalyst must be inspected per TSB130099 prior to performing the
campaign. If the SCR catalyst does not have the dimples shown in the
TSB, install a new SCR catalyst. DONOT refer to the TSB130099 list of
SCR replacements. This Campaign takes precedence for the life of the
field action. If the SCR catalyst has the dimples shown in the TSB, the
SCR catalyst does not need to be replaced. File only the ADMIN Time
(00-90x) and the Campaign Check (17-902) to close the eligibility for the
subject ESN.
2. Refer to procedure SCR Catalyst Remove and Install in section 011-036 of manual
4310646 (ISX12 CM2350 X102).
Note : FOR ISX12 CM2350 product only, ECM Calibration and SCR
Catalyst Compatibility must be checked after replacing the SCR. Use the
Calibration Selection Tool referenced in TSB130099 to select the correct
Calibration ECM base code compatible with the new SC catalyst. Update
the calibration and base code if directed by the calibration selection tool.
3. If applicable, complete "Label, Authorized Change," Cummins Part Number
5297400. Clearly print or type "SCR Catalyst Update" in the center box. Fill in the
Campaign Number, Distributor or Dealer and Date information. Peel off the backing
material and install the label on the engine valve cover near the engine data plate.
There is a clear protective cover on this label. Peel the backing off of this cover and
push the clear cover over the printed material.
4. As required, an "Emissions Campaign - Proof of Correction" form, Bulletin
#4310621, must be filled out and provided to the Customer. Inform the Customer to
retain this certificate as proof that the Emissions Campaign has been performed.
This form may be required as proof of an Emissions Campaign by the State of
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ISX12 CM2350 Emissions Recall Campaign
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California, for vehicles registered in that state, the next time the vehicle registration
is renewed.
Note : Certified repair locations outside of California, who elect to perform
this campaign on engines installed in vehicles that are registered in the
state of California, are authorized to do so if they have the two items
noted above in their inventory. Please note that the Label, Authorized
Change and the Proof of Correction Form must be order through
standard parts processes. They are not available on QSOL.
5. File one claim for only the applicable parts and labor listed in this document. Any
other labor or parts for diagnostics or repairs not listed in the parts and labor
sections above cannot be filed to this field action.
Material Disposition
Materials removed as a result of this field action must be scrapped.
Reimbursements
Parts
Note : All SCRs are listed as OPTIONAL. Claim only the parts required to
complete the repair. Please refer to Attachment B for Replacement SCR part
numbers. Additional parts, such as orings, gaskets and fasteners, that are
required to complete the repair, but not listed, may be claimed if sufficiently
explained in the claim narrative.
The following parts are covered under this field action:
Part Number
Quantity
Description
286633700
1
GASKET,AFM DEVICE
(OPTIONAL)
286663600
1
GASKET,AFM DEVICE
(OPTIONAL)
288021400
1
GASKET,EXH OUT CNN
(OPTIONAL)
288021500
1
GASKET,AFM DEVICE
(OPTIONAL)
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ISX12 CM2350 Emissions Recall Campaign
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Part Number
Quantity
Description
388639600
1
LIT,ELE (FLEET COUNT OPTIONAL)
1
LIT,SER (PROOF OF
CORRECTION
-OPTIONAL)
1
TAG (LABEL,
AUTHORIZED CHANGE OPTIONAL)
431062100
529740000
Note : SRTs to gain access that are required to complete the repair, that are
sufficiently explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for
the repair performed.
Labor Using Applicable Access Code and Time
SRT Code
Description
00-90X
Administrative time
11-07K
AFTERTREATMENT
SELECTIVE CATALYTIC
REDUCTION (SCR)
CATALYST, (VERTICAL) REMOVE AND INSTALL ISX12 CM2350 X102
(OPTIONAL)
11-07L
AFTERTREATMENT
SELECTIVE CATALYTIC
REDUCTION (SCR)
CATALYST,
(SWITCHBACK) REMOVE AND INSTALL ISX12 CM2350 X102
(OPTIONAL)
Time (hrs)
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ISX12 CM2350 Emissions Recall Campaign
SRT Code
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Description
11-07M
AFTERTREATMENT
SELECTIVE CATALYTIC
REDUCTION (SCR)
CATALYST,
(HORIZONTAL) REMOVE AND INSTALL ISX12 CM2350 X102
(OPTIONAL)
17-901
APPLY EMISSION
STICKER (OPTIONAL)
17-902
CAMPAIGN CHECK (SCR
INSPECTION) (QTY1)
(OPTIONAL)
19-611
ENGINE CONTROL
MODULE (ECM)
CALIBRATIONTRANSFER (CM
2250/CM2350)
(OPTIONAL)
Time (hrs)
Travel
Travel is covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are covered under this field action.
Note : Please consolidate all consumables, parts and labor, etc., (and items
not listed in this field action) and claim them as one line item in Other
Claimables titled "CAMPAIGN SUPPLIES". Please included brief summaries
on the details of items claimed.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™
Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please
reference the "Warranty" tab in QuickServe® Online. If there are additional questions,
please contact your local Cummins Distributor.
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Claim Codes
Description
Code
Account Code:
65
Pay Code:
Distributor = X
Pay Code:
Dealer = D
Pay Code:
International = I
Failure Code:
WUSSCG
Attachments
Click here to see c2053_esn-list.xls
Click here to
(/service/english/attachments/c2053_esn-list.xls)
see c2053_epa2013_hd_affected_part_numbers_attach-b.xls
(/service/english/attachments/c2053_epa2013_hd_affected_part_numbers_attach-b.xls)
Engine Family
Fuel System
Design Application
Market Application
ISX11.9
Automotive
All
Last Modified: 08-Feb-2019
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2020/c2053.html
2/18/2019