TSBCLI044

GROUP
CLI
MODEL
2019MY
Niro (DE P/HEV)
NUMBER
044
DATE
March 2019
TECHNICAL SERVICE BULLETIN
SUBJECT:
SERVICE ACTION: A/C REFRIGERANT OVERFILL (SA372)
This bulletin provides the procedure to recover and recharge the air conditioning system on
certain 2019MY Niro Hybrid (DE HEV) and Niro Plug-in Hybrid (DE PHEV) vehicles, produced
from July 9, 2018 through December 21, 2018, which may experience poor air conditioning
performance due to a possible overfill of refrigerant. Follow the procedure in this bulletin to
recover and recharge the air conditioning system with the proper amount. Kia is requesting the
completion of this Service Action on all affected vehicles including dealer stock, prior to
delivery. Before conducting the procedure, verify that the vehicle is included in the list of
affected VINs.
 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall
→ Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA372.
File Under: 
Circulate To:
X General Manager

X Service Advisors

X Technicians

X Service Manager

X Parts Manager

X Body Shop Manager 
X Fleet Repair

Page 2 of 3
SUBJECT:
SERVICE ACTION: AC REFRIGERANT OVERFILL (SA372)
Repair Procedure:
1. Evacuate and recharge the Air
Conditioning system by referring to the
“Heating, Ventilation and Air Conditioning
→
Air
Conditioning
→
Repair
procedures” chapter in the applicable
Shop Manual on KGIS.
Refrigerant Capacity (R1234yf):
19.4 ± 0.88 oz. (550 ± 25 g)
 NOTICE
A Short Flush must be
performed prior to servicing the
vehicle to remove oil from A/C
service hoses and A/C service
equipment.
PAG
oils
can
conduct electricity, which could
short out the high voltage
system in the vehicle. Flushing
the A/C equipment will protect
the vehicle’s A/C system. Refer
to SST054 for details.
2.
Confirm there are no leaks from the A/C
system and ensure proper operation of
A/C system.
TSB: SA372 Niro (DE P/HEV) March 2019
Page 3 of 3
SUBJECT:
SERVICE ACTION: AC REFRIGERANT OVERFILL (SA372)
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Niro (DE P/HEV)
July 9, 2018 through December 21, 2018
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Causal P/N
Qty.
Repair
Description
Labor
Op Code
Op
Time
Replacement
P/N
Qty.
V
25670 K4000
0
(SA372)
AC Refrigerant Evacuate
& Recharge
190003R0
0.5
M/H
N/A
0
Note: No sublet is available for refrigerant reimbursement due to the fact that some excess
refrigerant will be collected as opposed to needing to add additional refrigerant.
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA372 when accessing the WebDCS system.
TSB: SA372 Niro (DE P/HEV) March 2019