A961934 20489272

96 Trunk lid opens unintentionally when parked
96 19 34 2048927/2 March 12, 2019. Supersedes Technical Service Bulletin Group 96 number 17-21 dated
December 6, 2017 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A8
2010 - 2019
All
Not Applicable
Q5
2009 - 2018
All
Not Applicable
Q7
2017 - 2018
All
Not Applicable
Q8
2019
All
Not Applicable
A6, A7
2011 - 2019
All
Not Applicable
A4, A5, and
A5 Cabriolet
2008 - 2018
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added Model Years)
Revised Service (Updated information and added tables)
Revised Additional Information (Added reference)
1
12/06/2017
Initial publication
Customer statement:
 The trunk lid has opened itself unintentionally.
Workshop findings:
 No DTC(s) are logged.
Technical Background
The vehicle reacts to a signal from the remote key which was unintentionally sent by the customer.=
Page 1 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
To minimize the risk of an unintentional opening of the trunk lid with the remote control, the response time
between the rear lid and the key remote can be increased.
To change this time adaptation, in Guided Functions of the comfort system central control module, J393 (address
word 0046), perform the applicable adjustment listed below for your vehicle and key type.
To check the locking/unlocking request history of the Central Locking system, check the applicable measured
value blocks (MVB) for your vehicle and key type. This can help explain to the customer what occurred. See TSB
2022032: 57 Vehicle locking system, diagnostic information for additional information on these measuring value
blocks.
A4 (8K), A5 and A5 Cab (8F) A6/A7 (4G), A8 (4H), and Q5 (8R) (Figure 1):
Rear Lid Response Time
 Adaptation Channel: 64 “operating time of rear lid
remote control”
 Max Time: 5 Seconds
 Each Increment: 20 mS
Measured Value Blocks
 Number Of Events: 5
 MVB Range: 50-54
Figure 1. Key for A4 (8K), A5 and A5 Cab (8F) A6/A7
(4G), A8 (4H), and Q5 (8R).
A4 (8W), A5 (F5), Q5 (FY), and Q7 (4M) (Figure 2):
Page 2 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Rear Lid Response Time
 Adaptation Channel: “Operating time for opening rear lid
with remote control”
 Max Time: 5 Seconds
Measured Value Blocks
 Number Of Events: 20
 MVB Range:: “History data central locking ” ** “the last
event”
Note:
MVB is only available from software version 0344.
Figure 2. Key for A4 (8W), A5 (F5), Q5 (FY), and
Q7 (4M).
Note:
Rear Lid Response Time adjustment does not apply to the
key remote with the 2X press (Figure 03).
Figure 3. Unable to change rear lid response time
for a key with a 2X button.
A6 (4A), A7 (4KA), A8 (4N), and Q8 (4MN) (Figure 4):
Page 3 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Rear Lid Response Time:
 Adaptation Channel: “Operating time for opening rear lid
with remote control”
 Max Time: 5 Seconds
Measured Value Blocks
 Number Of Events: 20
 MVB Range:: “History data central locking ” ** “the last
event”
Figure 4. Key for A6 (4A), A7 (4KA), A8 (4N),
and Q8 (4MN).
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2022032, 57 Vehicle locking system, diagnostic information.
All parts and service references provided in this TSB (2048927) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.