SSM 47814
Service Bulletin Details
Public Details for: SSM 47814
Some 2016-2019 explorer, 2016-2018 mkx, 2019 edge/nautilus, 2017-2019 fusion/mkz, and 2018-2019 f-150/mustang/expedition/navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats
Models from 2019
| 2019 FORD EDGE |
| 2019 FORD EXPLORER |
| 2019 FORD F-150 |
| 2019 FORD FUSION |
| 2019 FORD MUSTANG |
| 2019 LINCOLN MKX |
| 2019 LINCOLN MKZ |
| 2019 LINCOLN NAUTILUS |
| 2019 LINCOLN NAVIGATOR |
Models from 2018
| 2018 FORD EXPLORER |
| 2018 FORD F-150 |
| 2018 FORD FUSION |
| 2018 FORD MUSTANG |
| 2018 LINCOLN MKX |
| 2018 LINCOLN MKZ |
| 2018 LINCOLN NAVIGATOR |
Models from 2016
| 2016 FORD EXPLORER |
| 2016 LINCOLN MKX |
SSM 47814 Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.