A011999 2033806
Service Bulletin Details
Public Details for: A011999 2033806
This bulletin provides repair instructions when coolant control valves have coolant inside of their electrical connector.
Models from 2014
| 2014 AUDI A4 |
| 2014 AUDI A4 ALLROAD |
| 2014 AUDI A5 CABRIOLET |
| 2014 AUDI Q5 |
| 2014 AUDI Q7 |
| 2014 AUDI TT |
| 2014 AUDI TT ROADSTER |
Models from 2013
| 2013 AUDI A4 |
| 2013 AUDI A4 ALLROAD |
| 2013 AUDI A5 |
| 2013 AUDI A5 CABRIOLET |
| 2013 AUDI A6 |
| 2013 AUDI A7 |
| 2013 AUDI Q5 |
| 2013 AUDI Q7 |
| 2013 AUDI TT |
| 2013 AUDI TT ROADSTER |
Models from 2012
| 2012 AUDI A4 |
| 2012 AUDI A4 AVANT |
| 2012 AUDI A5 |
| 2012 AUDI A5 CABRIOLET |
| 2012 AUDI A6 |
| 2012 AUDI A7 |
| 2012 AUDI Q5 |
| 2012 AUDI Q7 |
| 2012 AUDI TT |
| 2012 AUDI TT ROADSTER |
Models from 2011
| 2011 AUDI Q7 |
Technical Service Bulletin 01 Coolant loss from coolant valve, engine warning light on, "Limp Home" mode active, cabin heating is insufficient 01 19 99 2033806/9 January 10, 2019. Supersedes Technical Service Bulletin Group 01 number 16-80 dated October 13, 2016 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A4 2012 - 2013 All Not Applicable A4 2014 N000001 - N000184 A000001 – A247958 Not Applicable A5 2012 All Not Applicable A5 2013 A5 Cabriolet 2012 - 2013 All Not Applicable A5 Cabriolet 2014 000001 - 000174 900000 - 900019 Not Applicable A6, A7 2012 All Not Applicable A6, A7 2013 000001 - 155596 Not Applicable Q5 2012 - 2014 All Not Applicable Q7 2011 - 2013 All Not Applicable Q7 2014 000001 - 000973 Not Applicable TT 2012 - 2014 All Not Applicable 000001 - 077920 Not Applicable 900000 - 903086 Condition REVISION HISTORY Revision Date Purpose 9 - Revised bulletin (Updated to 2019 standard) 8 10/13/2016 Revised header (Removal of A8) 7 07/21/2015 Revised title (Changed prefix to “01”) Revised Production Solution (Updated to show that solution is now implemented) The customer may have one or more of the following concerns: Page 1 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin MIL on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. “Limp Home” mode is active. Workshop findings: The results of the diagnosis based on the customer concern may reveal one or more of the following: One of the following faults may be stored in the transmission control module (TCM), J217 (address word 0002): DTC P275300 (Transmission Fluid Cooler Control Circuit Open) DTC P275500 (Transmission Fluid Cooler Control Circuit High) Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss as a result of coolant migration in the electrical harness, faults in 08-Heating and Air Conditioning Electronics that result from coolant migration in the electrical harness, or a faulty N82 control valve. Technical Background Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration (Figure 1). Figure 1. Coolant residue in the connector housing of the coolant regulating valve. Page 2 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant (Figure 2). Figure 2. Corrosion formation on the connector pins. Production Solution Improved coolant control valves are installed in production. Page 3 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service 1. Diagnose the defective coolant valve (N82, N509, or N488) using Guided Fault Finding (GFF) where the stored DTCs are found. 2. Replace the defective coolant valve. Tip: Check the connectors, wiring harness, and connected control units for coolant damage. Perform repairs as necessary. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: When servicing N82: 8015 When servicing N488 or N509: 1945 Damage Code: 0050 Labor Operations: See Elsa for the specific model being serviced for this concern: For solenoid valve N82: See Elsa for specific labor operations 8015 9999 Use actual time See Elsa for specific labor operations 1945 9999 Use actual time GFF 0150 0000 Time stated on diagnostic protocol (Max 50 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU For solenoid valves N488 or N509: Diagnostic Time: Claim Comment: As per TSB #2033806/9 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 4 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Required Parts and Tools Please reference ETKA using the VIN of the subject vehicle to ensure that the correct valve is being ordered. Part Number Part Description Quantity 4H0121670A Solenoid valve 01 4H0121671D Solenoid valve 01 See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA Additional Information All parts and service references provided in this TSB (2033806) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. ©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 5 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.