TSB 19-2065

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192065
TECHNICAL SERVICE BULLETIN
Hybrid/Energi - Illuminated MIL With DTC P013A - Built On Or
Before 27-Jan-2019
05 March
2019
Model:
Ford
2017 Fusion
2019 Fusion
2017 C-Max
Lincoln
2017 MKZ
2019 MKZ
Issue: Some 2017 Fusion Hybrid/Fusion Energi/MKZ Hybrid/C-Max and 2019 Fusion Hybrid/MKZ Hybrid
vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with
diagnostic trouble code (DTC) P013A stored in the powertrain control module (PCM). This may be due to
downstream oxygen sensor parameters in the PCM software. To resolve the condition, update the PCM
software.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• One of the following vehicles:
- 2017 Fusion Hybrid/Fusion Energi/MKZ Hybrid/C-Max
- 2019 Fusion Hybrid/MKZ Hybrid
• Built on or before 27-Jan-2019
• The only DTC stored in the PCM is P013A
Labor Times
Operation
No.
Description
2017 Fusion Hybrid/Fusion Energi/MKZ Hybrid/C-Max Hybrid/CMAX Energi And
2019 Fusion Hybrid/MKZ: Retrieve DTCs And Reprogram The Appropriate Modules
As Required By The Software Update Includes Time To Clear Codes After Repair
(Do Not Use With Any Other Labor Operations)
192065A
Time
0.5
Hrs.
Repair/Claim Coding
Causal Part:
RECALEM
Condition Code: 04
Service Procedure
1. Reprogram the PCM to the latest calibration using the latest software level of the appropriate Ford
diagnostic scan tool.
http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2065/US/E...
4/1/2019
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© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2065/US/E...
4/1/2019