TSB 19-2051

TECHNICAL SERVICE BULLETIN
Headliner Loose And/Or Sagging At The Rear Near The High Mounted
Stoplamp
19-2051
26 February
2019
This bulletin supersedes 18-2096. Reason for update: Concern Carryover to New Model
Model:
Ford
2013-2019 Police Interceptor Sedan
2011-2019 Taurus
Summary
This article supersedes TSB 18-2096 to update the vehicle model years affected.
Issue: Some 2011-2019 Taurus and 2013-2019 Police Interceptor Sedan vehicles may exhibit a loose and/or
sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket
separating from the headliner. To resolve the condition, reapply adhesive to the headliner mounting bracket.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
• 2011-2019 Taurus or 2013-2019 Police Interceptor Sedan
• Loose and/or sagging headliner near the high mounted stoplamp
Parts
Part Number Description
Obtain Locally 3M™ Super-Fast Repair Adhesive, 04747
Quantity
1
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage
limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
Time
No.
Description
2011-2019 Taurus, 2013-2019 Police Interceptor Sedan: Reinstall Headliner Mounting Bracket
Following The Service Procedure (Do Not Use With Any Other Labor Operations Outside Of
This Article)
192051A
0.4
Hrs.
Additional Time To Remove And Install Police Equipment That Interferes With This Repair (Can MT192051 Actual
Be Claimed With Operation A)
Time
Repair/Claim Coding
Causal Part:
5451916
Condition Code: 33
Tool List
Tool List
Small Trim Tool
3M™ Performance Manual Applicator 08190
Service Procedure
1. Fold down both rear seat backs.
2. Unfasten the left and right side rear headliner retention clips. (Figure 1)
Figure 1
3. Gently pull down on the rear of the headliner to gain access to the center mounting bracket location.
4. Apply 3M™ Super-Fast Repair Adhesive or equivalent to the back of the headliner mounting bracket. Removal of
the original adhesive is not necessary.(Figure 2)
Figure 2
5. Using mild pressure, seat the mounting bracket in the original location. (Figure 3)
(1). Allow the adhesive to cure for 60 minutes.
Figure 3
6. Reinstall the headliner retention clips and seat the magnet carrier to the roof panel.
7. Unfold both rear seat backs.
© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.