SSM 47821

Service Bulletin Details

Public Details for: SSM 47821

Some 2018-2019 ford and lincoln vehicles equipped with a tcu may exhibit inoperative remote features via ford pass/lincoln way mobile app, incomplete user authorization and/or accessory protocol interface module (apim) dtc U0198 or no modem


- 2019 - 2018 -

SSM 47821
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative
remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or
accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial
number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse
for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the
electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program
the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet
before retesting. If the concern is still present, follow normal diagnostics in Workshop
Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version
identification. For claiming, use causal part 14G229.


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