A911937 2053918-

Technical Service Bulletin
91 MIB2 High Google Earth map setting lost
91 19 37 2053918/1 February 12, 2019.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A5, Q5,
Q7, and Q8
2017
All
With MIB2 High
Condition
Customer states:
 The Google Earth map reverts back to 2D or 3D. The Google Earth map has to be reactivated before every
drive.
Note:
The customer must have an active Audi Connect account for Google Earth to work. Please verify the customer’s
account status before proceeding with this bulletin.
Technical Background
The software needs to be updated. The optimized software will address a software bug causing the unit to lose its
setting.
Production Solution
New software introduced into production.
Service
Required equipment:
 ODIS Tester
 SVM code
 MIB2 High Software update on SD Card (See Required Parts and Tools or Download the software from
MirrorServer using the SD Creator Program)
 Time to complete update:
 Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work)
Page 1 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
 Service work:
Update the MIB2 High infotainment system using either Method 1 or Method 2 according to TSB 2047576: 91
MIB2 High Software Update Instructions (PR Code 7UG) and use SVM code indicated below:
Vehicle
SD Creator Part number
SVM code
A4, A5, Q5, and Q7 4M0 906 961 BN
MHI2QUS5087
A3
MHI2US5107
4M0 906 961 CB
Method 1: Automated update using ODIS
Method 2: Manual update due to SVM code or Server issues
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9196
Damage Code:
0039
Labor Operations:
Software Update
0151 0000
According to
TSB #2047576
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2053917/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 2 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
Required Parts and Tools
Vehicle
SD Creator Part number SVM code
A4, A5, Q5, and Q7
4M0906961BN
MHI2QUS5087
A3
4M0906961CB
MHI2US5107
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
 TSB 2047576, 91 MIB2 High Software Update Instructions (PR Code 7UG).
All part and service references provided in this TSB (2053917) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 3 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.