2019 TT-TTS-TTRS

2019
TT Coupe & Roadster/TTS/TT RS
Client
Stock No.
Audi Delivery
Guidelines
Delivery Date
VIN
Delivery Inspection
Ensure Final Vehicle Quality Inspection Is Completed
 Inspect exterior for damage, dings, dents and surface scratches
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery
 Repair all defects prior to customer delivery
 Verify the Audi Phone Box Customer Registration form is present in the glovebox
 Check that floor mats are locked in place
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priorities
 Voice Recognition
 Door Locks/Keyless Entry
 Navigation System
 Trunk/Hatch/Tailgate - Hard to Open/Close
 BLUETOOTH® mobile phone pairing
 Tire Pressure Monitoring System - Indicators
 Audio System (with smart phone integration)
 Cruise Control System
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Power outlets
 Advise the customer that Audi recommends using top-tier
detergent gasoline that matches vehicle requirements
 Glove box
 Advise the customer that Audi recommends using top-tier detergent gasoline with a minimum octane rating of 91 AKI (95
RON) for TTS and TT RS, and 87 AKI (91 RON) for TT
 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
 Power-adjustable, heated exterior side mirrors with powerfolding, & auto dimming
Interior
 Auto-dimming rear view mirror with digital compass
Driver Controls
 Garage door opener (HomeLink®)
 Adaptive rear spoiler (deploys at 75 mph, retracts at 50 mph)
(if equipped)
 Spare tire and/or mobility kit
 Instrument cluster, driver information systems, and steering
wheel controls
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Automatic climate control
Effective 2-8-2019-US
Version 1.2
 Tool kit with jack
Steering
 Demonstrate the multifunction steering wheel
 Tilt and telescopic adjustable steering column
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2019 TT Coupe & Roadster/TTS/TT RS | Audi Delivery Guidelines
Client
Seating
Infotainment (continued)
 Demonstrate how to adjust the seats
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Heated front seats (three-step)
 Neck-level heating (S Sport Seat package on Roadster only)
 Split folding rear seats (Coupe only)
 Pass-through w/removable ski bag (Roadster only)
 Audi smartphone interface: Apple® CarPlay and Google™
Android Auto integration
 Explain Wi-Fi® hotspot capabilities with 4G LTE connectivity (if
equipped)
 “Passenger Side Airbag Off” light
 Explain the Nav-Data-Update process via the customer’s MyAudi account (if equipped)
Owner’s Documents
 Show how to manually set the clock, daylight savings time and
time zone
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
Orientation Drive
 Explain the “Text to Phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
 Electromechanical parking brake
Vehicle Systems
 Tire pressure monitoring system (TPMS)
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
 Provide Audi Care information
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
Suspension
 Audi magnetic ride (with Dynamic, Comfort and Auto suspension settings) (TTS and TT RS only, if equipped)
Driver Assistance
 Audi advanced key - keyless start, stop and entry with handsfree trunk release
 Explain the windshield wiper and washer functions
 Audi Parking system plus with front and rear acoustic parking
sensors
 Cruise control with coast, resume and accelerate features
 Provide Audi Phone Box Customer Registration Notice (if
equipped)
 Audi drive select
Infotainment
Roadster
 Review the MMI® controls and basic functionality
 Retractable acoustic soft top (Roadster only)
 Bang & Olufsen® sound system (if equipped)
 Power operated wind blocker (Roadster only)
 Audi side assist (if equipped)
 MMI® Navigation plus (if equipped)
 MMI® touch with handwriting-recognition technology (if
equipped)
Wrap up
 SiriusXM® Satellite Radio with 90-day trial subscription
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 HD Radio™ Technology
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Voice control (customer has to accept EULA for online recognizer)
Effective 2-8-2019-US
Version 1.2
End the orientation drive in the service write-up area
 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
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2019 TT Coupe & Roadster/TTS/TT RS | Audi Delivery Guidelines
Client
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a New Vehicle Orientation?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 2-8-2019-US
Version 1.2
Date
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Audi Phone Box-Equipped Vehicles
Operation of the Audi Phone Box is subject to the following requirements of the Federal
Communications Commission:
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your
wireless provider and have your provider’s consent. Most
wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their
network. If you are unsure, contact your service provider.
You MUST operate this device with approved antennas and
cables as specified by the manufacturer. Antennas MUST be
installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested
by the FCC or a licensed wireless service provider.
WARNING. E911 location information may not be provided or
may be inaccurate for calls served by using this device.
Make #
FKW
Model #
4M0 035 456 A
Serial #
FKW-_______________________________________________
CUSTOMER COPY