Sprinter October
Service Bulletin Details
Public Details for: Sprinter October
Status of parts ordering - sprinter
- 9999 - 2016 - 2015 - 2014 - 2013 - 2011 - 2010 -
Models from 2011
2011 MERCEDES-BENZ SPRINTER 906 |
Models from 2010
2010 MERCEDES-BENZ SPRINTER 906 |
303 Perimeter Center North Suite 202, Floor 6 Atlanta, GA 30346 TO: Parts Managers and Parts Advisors Service Managers and Service Advisors FROM: Dealer Assistance Center RE: Weekly Parts Update DATE: October 13, 2017 PAC SERVICE REQUEST VOLUME For the week of October 2nd, the PAC received 44 Sprinter service requests; 1 unnecessary calls (2%). *The above chart does not include emails or faxes. ETA REQUEST VOLUME For the week of October 2nd, the PAC processed 890 ETA requests - 776 emails/ 114 calls. Warranty Webinar Topic: WSG Frequently Asked Questions October 18th October 19th Central and Northeast Regions/11:30 am – 12:30 pm EST Southern and Western Regions/1:30 – 2:30 pm EST Connectivity: PC / Visual = https://mbusawarranty.adobeconnect.com/october2017 Phone / Audio = 1-888-394-8197 / Participant Access Code: 460 843 3934 Please refer to the Warranty Webinar – October 2017 NCA dated October 6, 2017 for additional information. 1 | Sprinter Weekly Parts Update – October 13, 2017 PAC REMINDERS Parts Credits and Debits Inquiries for outstanding credits and debits should be emailed to the Cars Parts Accounting team, [email protected]. Plese ensure to include the Paragon order number, the outbound number as well as part numbers in your inquiry. Parts Specifications There has been increase in emails for specifying parts. Please be reminded that these request types should be submitted via the Parts Specification form on the PAC website, under Forms & Links. https://dealercommon.mbusa.i.daimler.com/DealerCommon/PAC/psr/psrform 2 | Sprinter Weekly Parts Update – October 13, 2017