PC693 - 2019 Pat

CAMPAIGN
BULLETIN
QUALITY ACTION
Quality Assurance Hold
Reference: PC693
Date: March 29, 2019
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
MY2019 Pathfinder (R52)
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
NA
260
March 29, 2019
YES
*****Dealer Announcement*****
Nissan is committed to a high level of customer service and satisfaction. This commitment
requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA)
Hold to assure that these vehicles, as delivered to our customers, meet our exacting
standards and our customers’ expectations.
Effective immediately, Nissan is placing a temporary Quality Assurance (QA) Hold on two
hundred sixty (260) specific MY2019 Pathfinder (R52) vehicles that may not meet Nissan
design standards.
*****What Dealers Should Do*****
1. Verify if vehicles are affected by this quality hold using Service Comm or DBS
National Service History – Open Campaigns I.D. PC693
 New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
o Refer to NPSB 15-460 for additional information
 Some vehicles may still be in transit. Please continue to check newly
arriving inventory for QA Hold applicability.
2. Please do not drive, sell, or trade the specific 2019 Pathfinder vehicles in dealer
inventory subject to this QA Hold.
3. No further action is necessary at this time. Nissan will provide additional information
at a later date.
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
PC693 | Original Document