A011905 2034359-
Service Bulletin Details
Public Details for: A011905 2034359-
In cases with the above fault codes, remove the active tank according to instructions in the elsa repair manual.
Models from 2015
2015 AUDI Q7 |
Models from 2014
2014 AUDI Q7 |
Models from 2013
2013 AUDI Q7 |
Models from 2012
2012 AUDI Q7 |
Technical Service Bulletin 01 MIL on, DTC P20E900 or P20FE00 stored in ECM 01 19 05 2034359/7 February 13, 2019. Supersedes Technical Service Bulletin Group 01 number 18-88 dated October 3, 2018 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment Q7 2012 - 2015 All TDI Condition REVISION HISTORY Revision Date Purpose 7 - Revised Service (Updated Step 4) Revised Warranty (Updated Labor Operation) Revised Additional Information (Updated) 6 10/03/2018 Revised Warranty (Updated Labor Operation) Revised Required Parts and Tools (Added Adblue) 5 07/31/2018 Revised Service (Updated Step 4 DTC) Customer states: MIL on. Workshop findings: One of the following DTCs is stored in the engine control module (ECM), J623 (address word 0001): DTC P20E900 (Reductant pressure too high). DTC P20FE00 (Reductant metering unit performance). Technical Background In vehicles produced during a certain period, the AdBlue filter seal within the level sensor module may have been damaged during the assembly process or the AdBlue filter housing may come loose over time. This can allow unfiltered AdBlue to be drawn into the delivery system, subsequently damaging the pressure sensor and reducing agent pump V437. Page 1 of 4 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Production Solution Vehicle out of production. Service solution is an improved level sensor module. Service 1. In cases with the above fault codes, remove the active tank according to instructions in the Elsa Repair Manual. 2. Remove the G684 Reducing Agent Tank level sensor. 3. Inspect the reducing agent filter housing which should be clipped to the G684 level sensor module. If the filter housing is loose (see Figure 1 and Figure 2), then the G684 level sensor AND the V437 reducing agent pump must be replaced. Figure 1. Filter element housing loose inside tank. Page 2 of 4 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 2. Filter element housing loose inside tank. 4. If the filter is properly secured, then only replace the V437 reducing agent pump. 5. Top off AdBlue level when repairs are complete. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. G14 – Verify Coverage in ElsaPro. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 2682 Damage Code: 0050 Labor Operations: Reductive agent container remove + reinstall 2681 1900 See SRT Reductive agent heating element level sensor module remove + reinstall 2682 1999 30 TU Page 3 of 4 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: Claim Comment: Reductive agent supply module remove + reinstall 2683 1950 See SRT Reductive agent inspect + add 2688 3550 See SRT GFF 0150 0000 Time stated on diagnostic protocol (Max 20 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU As per TSB #2034359/7 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity 4L0131907D Storage Unit (G684 level sensor module) 01 (If applicable) 4L0131899M V437 Pump for reduction agent 01 (If applicable) G 052910A4 Adblue As needed (Max 3) See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA Additional Information All parts and service references provided in this TSB (2034359) are subject to change and/or removal. ©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.