A641966 2050080-

Technical Service Bulletin
64 Door window automatic lowering or raising inoperative
64 19 66 2050080/4 February 26, 2019. Supersedes Technical Service Bulletin Group 64 number 18-58 dated
August 2, 2018 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A5, A5
Cabriolet,
and A5
Sportback
2017 - 2018
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header data (Updated vehicles)
Revised Service (Added Tip and updated SVM table)
3
08/02/2018
Revised header data (Corrected Elsa display issue)
2
06/18/2018
Revised header data (Corrected Elsa display issue)
Customer states:
 Intermittently the door window does not slightly roll down when opening the door, or does not roll up when
closing the door.
Technical Background
Updated control module software.
Production Solution
New software in the driver door control module, J386 (address word 0042) or the front passenger door control
module, J387 (address word 0052) addressed the condition.
Page 1 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the driver door control module, J386 (address word 0042) or the front passenger door control
module, J387 (address word 0052) using the SVM action code as listed in the table below, if necessary:
Tip: Prior to starting the SVM update, open all windows completely, then fully close all windows via the
driver’s door window switches. This will help to ensure that the door control modules are properly read into
ODIS.
Model
Control
Module
Address
Original
Hardware
Part Number
Old Software
Part Number
New Software
Part Number
New Software
Version
SVM Code
Input
4M0959793D
4M0959793C
4M0959793E
4M0959793E
60
4M0959793H
130
8W0959393E
60
4M0959793G
4M0959793F
4M0959793F
4M0959793H
8W0959393A
A5,
0042
8W0959393
A5 Cab, and
8W0959393E
8W0959393G
A5 Sportback
8W0959393F
8W0959393H
42A014
8W0959393H
130
8W0959593E
60
8W0959593H
130
4M0959792E
60
8W0959593A
8W0959593
8W0959593E
8W0959593G
8W0959593F
8W0959593H
4M0959792D
0052
4M0959792C
4M0959792E
Page 2 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
4M0959792G
4M0959792F
4M0959792F
4M0959792H
130
8W0959392E
60
8W0959392H
130
8W0959592E
60
8W0959592H
130
4M0959795E
60
4M0959795H
130
8W0959395E
60
8W0959395H
130
8W0959595E
60
8W0959595H
130
4M0959795E
60
4M0959792H
8W0959392A
8W0959392
8W0959392E
8W0959392G
8W0959392F
8W0959392H
8W0959592A
8W0959592
8W0959592E
8W0959592G
8W0959592F
8W0959592H
4M0959795D
4M0959795C
4M0959795E
4M0959795G
4M0959795F
4M0959795H
8W0959395A
A5 Sportback
8W0959395
8W0959395E
00BB
8W0959395G
8W0959395F
8W0959395H
8W0959595A
8W0959595
8W0959595E
8W0959595G
8W0959595F
8W0959595H
4M0959795D
00BC
4M0959795C
4M0959795E
Page 3 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
4M0959795G
4M0959795F
4M0959795H
4M0959795H
130
8W0959395E
60
8W0959395H
130
8W0959595E
60
8W0959595H
130
8W0959395A
8W0959395
8W0959395E
8W0959395G
8W0959395F
8W0959395H
8W0959595A
8W0959595
8W0959595E
8W0959595G
8W0959595F
8W0959595H
3. Perform basic settings of the windows.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
6438
Damage Code:
0039
Labor Operations:
Software Update
0151 0000
Time stated on
diagnostic protocol
(Max 100 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2050080/4
Page 4 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2050080) are subject to change and/or removal. Always
check with your Parts Dept. and service manuals for the latest information. Please check the Repair Manual for
fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 5 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.