H188 UPS0519-2BN

3/26/2019
H188 UPS0519-2bNAS1 - Update Prior to Sale: Incorrect Function of Climate Seat Control from Touchscreen (TS) | TOPIx
H188 UPS0519-2BNAS1
TECHNICAL BULLETIN
20 MAR 2019
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
SECTION:
501-10
SUBJECT/CONCERN:
Update Prior to Sale: Incorrect Function of Climate Seat Control from Touchscreen (TS)
AFFECTED VEHICLE RANGE:
MODEL:
I-PACE (X590)
MODEL YEAR:
2019
VIN:
F60202-F67369
ASSEMBLY PLANT:
Graz (Austria)
MARKETS:
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NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range,
with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function
turns ON and then OFF.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Diagnostic/Workshop Procedure
detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery
Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
This program does not apply to any vehicle already registered and in use, either with the retailer or
customer. Any vehicle already in use may continue to be driven and any repair instructions deemed
necessary will be communicated through a separate bulletin.
PARTS:
No parts required.
SPECIAL TOOLS:
Jaguar Land Rover-approved Battery Power Supply
Jaguar Land Rover-approved diagnostic equipment with latest PATHFINDER software
WARRANTY:
NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for this
program prior to undertaking any rework action.
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At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service Actions
are identified to make sure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will
result in payment of the stated time. The SRO and parts information is included for information only. The
Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is
brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change; those
quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the January 25,
2020, closure date must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
SRO
TIME
(HOURS)
PART
NUMBER/SUNDRY
CODE
QUANTITY/VALUE
H188
A
Car Configuration
File - Update ECU
86.99.94
0.2
-
-
H188
B
Car Configuration
File - Update ECU
Drive in/drive out
86.99.94
10.10.10
0.2
0.2
-
-
Normal Warranty policies and procedures apply.
DIAGNOSTIC PROCEDURE:
CAUTIONS:
A Jaguar Land Rover-approved battery power supply must be connected to the vehicle startup
battery during diagnosis / module programming.
All ignition ON/OFF requests MUST be performed; failure to do so may cause damage to vehicle
control modules.
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H188 UPS0519-2bNAS1 - Update Prior to Sale: Incorrect Function of Climate Seat Control from Touchscreen (TS) | TOPIx
Connect the Jaguar Land Rover-approved battery power supply to the vehicle startup battery.
NOTE:
The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER
version 224 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new
session.
3
NOTE:
The Jaguar Land Rover-approved diagnostic equipment will read the correct Vehicle
Identification Number (VIN) for the current vehicle and automatically take the vehicle out of
Transit mode (if required).
Follow the on-screen prompts.
4
Select Service .
5
Select Select CCF.
6
Select Copy from AS BUILT.
1 Follow the on-screen instructions until the application finishes successfully.
2 Go to the next Step.
7
Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.
8
Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.
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H188 UPS0519-2bNAS1 - Update Prior to Sale: Incorrect Function of Climate Seat Control from Touchscreen (TS) | TOPIx
CAUTION:
After the CCF (Car Configuration File) update, the vehicle may display a 'Brake Pedal
Reduced Feeling' warning message on the Instrument Cluster.
NOTE:
The vehicle will take approximately 6 minutes to enter sleep mode.
Disconnect the diagnostic equipment and battery power supply from the vehicle.
1 If the message 'Brake Pedal Reduced Feeling' is not displayed, no further action is
required. Return the vehicle to the customer.
2 If the message 'Brake Pedal Reduced Feeling' is displayed, perform a vehicle sleep
cycle.
Switch the ignition OFF.
Close all doors, hood, and tailgate.
Lock the vehicle.
Wait for the hazard warning switch illumination to extinguish.
Unlock the vehicle.
10
Connect the Jaguar Land Rover-approved battery power supply to the vehicle startup battery.
11
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new
session.
12
13
Follow all on-screen instructions.
NOTE:
DTC (Diagnostic Trouble Code) U2012-87 may be stored in the Brake Booster Module
(BBM).
Select ECU Diagnostics.
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H188 UPS0519-2bNAS1 - Update Prior to Sale: Incorrect Function of Climate Seat Control from Touchscreen (TS) | TOPIx
14
Select All DTCs.
15
Select Clear all DTCs.
1 Follow the on-screen instructions until the application finishes successfully.
16
Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.
17
Disconnect the diagnostic equipment and battery power supply from the vehicle.
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