C2052C

Service Bulletin Details

Public Details for: C2052C

This field action authorizes certified repair locations to upfit certain isx15 cm2250 engines rated at 525hp-600hp and all isx12 cm2250 engines (regardless of hp rating) with an improved selective catalytic reduction (scr) catalyst. This is


- 9999 -

A CUMMINS FIELD CAMPAIGN
Please Deliver To: Service Managers and Warranty Decision Makers
FROM: Cummins Global Warranty Administration Communications
Subject: ISX15 CM2250 ENGINES RATED AT 525-600HP, ALL ISX12 CM2250(All HP RATINGS) EMISSION
RECALL CAMPAIGN
Number: C2052
Expires:
Attention:
Date: 19-Mar-2019
28-Sep-2023 (U.S./Canada)
28-Sep-2023 (International)
U.S / Canadian Dealers
U.S / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace C2052-B, dated 26-Feb-2019. This revision is to:
1 Update the narrative.
If additional information is required, please contact your Cummins Warranty Operations Group Leader.
DESCRIPTION:
This field action authorizes certified repair locations to upfit certain ISX15 CM2250 engines rated at 525hp-600hp and
All ISX12 CM2250 engines (regardless of HP Rating) with an improved SCR Catalyst.
NOTE: This field action provides for retroactive coverage for repairs, including customer billable repairs, completed by
Cummins authorized repair locations prior to the release date of this field action. Previous repairs may be eligible for
reimbursement of ONLY the work defined in this publication. Service providers should have invoice documentation of
original repair ready for support of the retroactive claim. All Service Providers attempting to file claims for retroactive
repairs should reference Warranty Memo 1825 for instructions.
ACTION:
In order to qualify for repair under this field action, an engine:
1 will be covered Regardless of coverage status, and
2 must show an OPEN status for this field action on QuickServe® Online.
After verifying that the engine meets the above requirements, perform the following actions:
1 If all qualifying parameters detailed above are met, please refer to Attachment B for a listing of affected SCRs
and related replacement SCR part numbers. The listed replacements SCRs must be used in completing this
field action and take precedence over any other prior published service/part guidelines, for the duration of this
field action.
NOTE: For ISX12 CM2250 and ISX15 CM2250 (Model Year 2010 thru 2012 Product) the SCR Part Number
must be compared with Attachment B. Any SCR Part Number found in the Affected Part Number Column
should be replaced. If the SCR Part Number is not found in the Affected Part Number Column, file only the
appropriate Admin Time, and Campaign Check (SRT 17-902). Refer to procedure SCR Catalyst Remove and
Install in section 011-036 of manuals 2883445(ISX12 CM2250) and 4022250 (ISX15 CM2250).
2 If applicable, complete "Label, Authorized Change," Cummins Part Number 5297400. Clearly print or
type"SCR Catalyst Update" in the center box. Fill in the Campaign Number, Distributor or Dealer Code and
Date information. Peel off the backing material and install the label on the engine valve cover near the engine
data plate. There is a clear protective cover on this label. Peel the backing off of this cover and push the clear
cover over the printed material.
3 As required, an "Emissions Campaign - Proof of Correction" form, Bulletin #4310621,must be filled out and
provided to the Customer. Inform the Customer to retain this certificate as proof that the Emissions Campaign
has been performed. This form maybe required as proof of an Emissions Campaign by the State of California,
for vehicles registered in that state, the next time the vehicle registration is renewed.
NOTE: Certified repair locations outside of California, who elect to perform this campaign on engines installed
in vehicles that are registered in the state of California, are authorized to do so if they have the two items
noted above in their inventory. Please note that the Label, Authorized Change and the Proof of Correction
Form must be ordered through standard parts processes. They are not available on QSOL.
4 File one claim for only the applicable parts and labor listed in this document. Any other labor or parts for
diagnostics or repairs not listed in the parts and labor sections above cannot be filed to this field action.
MATERIAL DISPOSITION:
Materials removed as a result of this field action must be scrapped.
REIMBURSEMENTS:
Parts:
NOTE: All SCRs are listed as optional. Please refer to Attachment B for SCR part numbers. Claim only the parts
required to complete the repiar. Additional parts, such as o-rings gaskets and fasteners, that are required to complete
the repair, but not listed, may be claimed if sufficiently explained in the claim narrative.
The following parts are covered under this field action:
Part Number
286633700
286663600
288021400
288021500
431062100
Quantity
1
1
1
1
1
529740000
1
Description
GSK,AFM (OPTIONAL)
GSK,AFM (OPTIONAL)
GSK,AFM (OPTIONAL)
GSK,AFM (OPTIONAL)
PROOF OF CORRECTION
(OPTIONAL)
LABEL, AUTHORIZED CHANGE
(OPTIONAL)
NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim
narrative, may also be claimed on this action.
NOTE: All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair performed.
Labor using applicable Access Code and Time:
SRT Code
Description
Time
00-90X
Administrative time
11-06W
AFTERTREATMENT SELECTIVE CATALYTIC REDUCTION (SCR)
CATALYST, (HORIZONTAL) - REMOVE AND INSTALL - ISX15
CM2250 (OPTIONAL)
11-06Y
AFTERTREATMENT SELECTIVE CATALYTIC REDUCTION (SCR)
CATALYST, (VERTICAL) - REMOVE AND INSTALL - ISX15
CM2250 (OPTIONAL)
11-06Z
AFTERTREATMENT SELECTIVE CATALYTIC REDUCTION (SCR)
CATALYST, (SWITCHBACK) - REMOVE AND INSTALL - ISX15
CM2250 (OPTIONAL)
11-07U
AFTERTREATMENT SELECTIVE CATALYTIC REDUCTION (SCR)
CATALYST, (HORIZONTAL) - REMOVE AND INSTALL - ISX12/
ISX11.9 CM2250 (OPTIONAL)
11-07V
AFTERTREATMENT SELECTIVE CATALYTIC REDUCTION (SCR)
CATALYST, (VERTICAL) - REMOVE AND INSTALL - ISX12/
ISX11.9 CM2250 (OPTIONAL)
11-07W
AFTERTREATMENT SELECTIVE CATALYTIC REDUCTION (SCR)
CATALYST, (SWITCHBACK) - REMOVE AND INSTALL - ISX12/
ISX11.9 CM2250 (OPTIONAL)
17-901
Stamp Engine Data Plate/Apply Emission Sticker (OPTIONAL)
17-902
CAMPAIGN CHECK/SCR CHECK (QTY-1) (OPTIONAL)
Travel:
Travel is covered under this field action. Towing is not covered under this field action.
Other Claimables:
Consumables are covered under this field action.
NOTE: Please consolidate all consumables and claim them as one line item in Other Claimables titled "CAMPAIGN
SUPPLIES". Please included brief summaries on the details of items claimed.
Claim Instructions:
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com).
For information regarding RAPIDSERVE™ Web, please reference the "Warranty" tab in QuickServe® Online. If there
are additional questions, please contact your local Cummins Distributor.
Account Code: .............................................................................................................................................................. 65
Pay Code: .................................................................................................................................................. Distributor = X
Pay Code: ........................................................................................................................................................ Dealer = D
Pay Code: ................................................................................................................................................ International = I
Failure Code: ..................................................................................................................................................... WUSSCF
Attachments
c2052_esn-list.xlsc2052_scr_listing_attach-b.xls


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