TSB190039-032620

Poor Drivetrain Performance During Warmup Mode: Eaton™ Automated Manual Trans...
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Technical Service Bulletin
Technical Service Bulletin:
Released Date: 26-Mar-2019
TSB190039
Poor Drivetrain Performance During Warmup Mode: Eaton™ Automated
Manual Transmission
Poor Drivetrain Performance During Warmup
Mode: Eaton™ Automated Manual
Transmission
Warranty Statement
The information in this document has no effect on present warranty coverage or repair
practices, nor does it authorize TRP or Campaign actions.
Contents
Product Affected
Engine:
• ISX12N CM2380 X120B
Transmission:
• Eaton™ automated manual transmission
Issue
Symptom:
• Engine misfire fault codes and/or poor transmission shift performance during
warmup mode.
• Transmission stuck in starting gear and/or not shifting gears.
• Transmission fault code 74
Root Cause:
• Engine calibration errors during engine warmup.
Service Instructions
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2019/tsb190039.html
4/1/2019
Poor Drivetrain Performance During Warmup Mode: Eaton™ Automated Manual Trans...
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• An improved engine control module (ECM) calibration revision has been released.
• Reference QuickServe® Online (QSOL) ECM calibration revision history or
INSITE™ electronic service tool calibration revision history to view warrantable
update symptoms.
• See Table 1 for ECM calibration code and revisions containing improvements.
• Any ECM calibration released after 7 March 2019 will contain these improvements
unless otherwise stated.
Table 1, ECM Calibration Code and Revision
ECM
Code
Revisio
n
ECM
Code
Revisio
n
ECM
Code
Revisio
n
ECM
Code
Revisio
n
JH1000
1
9
JH1003
1
7
JH1006
1
2
JH1008
1
2
JH1000
2
8
JH1003
2
7
JH1006
2
2
JH1008
2
2
JH1000
3
8
JH1003
3
8
JH1006
3
2
JH1008
3
2
JH1000
4
9
JH1003
4
8
JH1006
4
2
JH1008
4
2
JH1000
7
7
JH1003
5
7
JH1006
5
2
JH1008
5
2
JH1000
8
7
JH1003
6
7
JH1006
6
2
JH1008
6
2
JH1000
9
8
JH1003
7
8
JH1006
7
2
JH1008
7
2
JH1001
0
8
JH1003
8
8
JH1006
8
2
JH1008
8
2
JH1001
1
7
JH1004
3
7
JH1006
9
2
JH1008
9
2
JH1001
2
7
JH1004
4
7
JH1007
0
2
JH1009
0
2
JH1001
3
8
JH1004
5
8
JH1007
1
2
JH1009
1
2
JH1001
4
8
JH1004
6
8
JH1007
2
2
JH1009
2
2
JH1001
9
7
JH1004
7
7
JH1007
3
2
JH1009
3
2
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2019/tsb190039.html
4/1/2019
Poor Drivetrain Performance During Warmup Mode: Eaton™ Automated Manual Trans...
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Table 1, ECM Calibration Code and Revision
ECM
Code
Revisio
n
ECM
Code
Revisio
n
ECM
Code
Revisio
n
ECM
Code
Revisio
n
JH1002
0
8
JH1004
8
7
JH1007
4
2
JH1009
4
2
JH1002
1
7
JH1004
9
8
JH1007
5
2
JH1009
5
2
JH1002
2
8
JH1005
0
8
JH1007
6
2
JH1009
6
2
JH1002
5
8
JH1005
5
7
JH1007
7
2
JH1009
7
2
JH1002
6
9
JH1005
6
8
JH1007
8
2
JH1009
8
2
JH1002
7
8
JH1005
7
7
JH1007
9
2
JH1009
9
2
JH1002
8
9
JH1005
8
8
JH1008
0
2
JH1010
0
2
Document History
Date
2019-3-15
Details
Module Created
Last Modified: 26-Mar-2019
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2019/tsb190039.html
4/1/2019