NTB18-041b

Service Bulletin Details

Public Details for: NTB18-041b

2017-2018 rogue, rogue hybrid, and rogue sport; false activation of aeb, feb, or fcw this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.


- 2018 - 2017 -

Models from 2018
2018 NISSAN ROGUE
Models from 2017
2017 NISSAN ROGUE
Classification:
Reference:
EL18-005b
Date:
NTB18-041b
March 19, 2019
2017-2018 ROGUE, ROGUE HYBRID, AND ROGUE SPORT;
FALSE ACTIVATION OF AEB, FEB, OR FCW
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2017-2018 Rogue (T32)
2017-2018 Rogue Sport (J11)
2017-2018 Rogue Hybrid (T32)
IF YOU CONFIRM
The following system(s) falsely activated or the customer reports false activation of:

AEB (Automatic Emergency Braking);

FEB (Forward Emergency Braking);

FCW (Forward Collision Warning)
ACTION
Refer to the Repair Overview on page 2.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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Repair Overview
The following system(s) falsely activated or the customer
reports false activation in an Applied Vehicle:
 AEB (Automatic Emergency Braking);
 FEB (Forward Emergency Braking);
 FCW (Forward Collision Warning)
Check the Laser/Radar part number
(step 20 on page 9).
Is the Part Number listed below?
No
 28438-5FA1A
 28438-5FA2A
 28438-5HK2A
Yes
Perform Laser/Radar
Reprogramming,
beginning on page 3.
Check the ICC/ADAS part number (step
45) and compare it to Table A on page 21.
No
Is the part number in Table A?
Yes
Perform ICC/ADAS Reprogramming,
beginning on page 20.
Done
NOTE: If reprogramming is not performed, refer to the Electronic Service Manual (ESM)
for further diagnostic information.
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SERVICE PROCEDURE
Laser/Radar Reprogramming
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT–III plus (C-III plus) software updates (if any) have been installed.

The CONSULT PC is connected to the internet via a cable or Wi-Fi.
 Later in the procedure you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet.
 If you do not know your User Name and Password, contact your Service
Manager.

A screen print for Warranty documentation can be done from the CONSULT PC
during this process while still connected to the vehicle.

No Diagnostic Trouble Codes (DTCs) are stored.
 Use C-III plus to perform Self Diagnosis for all systems.
 If there are any DTCs: diagnose, perform repairs, and erase DTCs before
continuing.
1. Connect the plus Vehicle Interface (plus VI) to the vehicle.

Make sure to use the correct VI for C-III plus (plus VI).
CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is
loose during reprogramming, the process will be interrupted and the control unit
may be damaged.
2. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery
voltage drops during reprogramming, the process will be interrupted and the
control unit may be damaged.
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3. Connect the GR-8 to the vehicle battery:

Set the GR-8 to “Power Supply” mode.
CAUTION : DO NOT use a standard battery charger for Hybrid vehicles. Make
sure to connect the GR-8 securely to the 12V battery. Make sure the battery
voltage stays between 12.0V and 15.5V during reprogramming. If the battery
voltage goes out of this range during reprogramming, the control unit may be
damaged.
4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and the VI.
CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth®
signal waves are within range of the CONSULT PC and the plus VI during
reprogramming, reprogramming may be interrupted and the control unit may be
damaged.
5. Turn the ignition ON with the engine OFF.

The engine must not start or run during the reprogramming procedure.
6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC,
blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc.
7. Turn ON the CONSULT PC.
8. Start C-III plus.
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9. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.
Plus VI is
recognized
Figure 1
10. Select Re/programming, Configuration.
Step
10
Figure 2
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11. Use arrows (if needed) to view and read all precautions.
12. Check the box confirming the precautions have been read.
13. Select Next.
Step
11
Step
12
Step
13
Figure 3
14. Select Automatic Selection(VIN).

If the screen in Figure 4 does not display, skip to step 15.
Step
14
Example
Figure 4
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15. Make sure VIN or Chassis # matches the vehicle’s VIN.
16. If the correct VIN is displayed, select Confirm.
Step 15
Verify here
Step
16
Figure 5
17. Select Confirm.
Step
17
Figure 6
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18. Select LASER/RADAR.
Step
18
Figure 7
19. Select Reprogramming.
Step
19
Figure 8
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20. When you get to the screen shown in Figure 9, confirm that a reprogram is available
with the flow chart below.
xxxxxxxxxxxxxxxx
Step 20:
Current LASER/RADAR P/N
xxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
Figure 9
Find the LASER/RADAR Part Number and write it on the repair
order.
NOTE: This is the current LASER/RADAR Part Number (P/N).
Is the Part Number listed below?
No
 28438-5FA1A
 28438-5FA2A
 28438-5HK2A
Yes
Continue with the
reprogramming
procedure on
page 10.
Proceed to ICC/ADAS
Reprogramming on
page 20.
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21. Select Save.
xxxxxxxxxxxxxxxx
xxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
Step
21
Figure 10
22. Use arrows (if needed) to view and read all precautions.
23. Check the box confirming the precautions have been read.
24. Select Next.
Step
22
Step
23
Step
24
Figure 11
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25. Read the Current Part Number and Part Number After Reprogramming. They
should be different.
26. Select Next.
Step 25
xxxxx
These numbers
should be
different
xxxxx
xxxxxxxxxxxxxxxx
xxxxx
Step
26
Figure 12
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NOTE:

In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 13 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for the Laser/Radar control unit in this vehicle. Proceed to
ICC/ADAS Reprogramming.
LASER/RADAR
Figure 13
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27. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5
Volts).
28. Select Next.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during
reprogramming or reprogramming may be interrupted and the control unit may be
damaged.
Monitor battery
voltage here
Step
27
Step
28
Figure 14
29. Confirm all Judgment items are OK, then select Start.
Monitor battery
voltage here
EXAMPLE
Step
29
Figure 15
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30. Select USA/CANADA Dealers.
31. Select OK.
Step
30
Step
31
Figure 16
NOTE:

The above screen may not display if the CONSULT PC has remained ON since the
last reprogramming.

If the CONSULT PC is not connected to the Internet, the screen in Figure 17 will
display.
Figure 17
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NOTE: In the next steps, the reprogramming process will begin when Submit is selected.
32. Enter your Username and Password.


The CONSULT PC must be connected to the Internet via cable or Wi-Fi.
If you do not know your User Name and Password, contact your Service Manager.
33. Select Submit.
Figure 18
34. Wait for both progress bars to complete.
Step
34
Figure 19
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35. When the screen in Figure 20 displays, the reprogramming is complete.
NOTE: If the screen in Figure 20 does not display (indicating that reprogramming did
not complete), refer to the information on the next page.
36. Disconnect the battery charger from the vehicle.
37. Select Next.
Step
37
Figure 20
NOTE: Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report. Continue with the reprogramming procedure on
page 18.
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Laser/Radar Recovery
Do not disconnect plus VI or shut down Consult III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 21:
 Check battery voltage
(12.0 - 15.5 V).
 Ignition is ON, engine OFF.
 External Bluetooth® devices are
OFF.
 All electrical loads are OFF.
 Select retry and follow the on
screen instructions.
 “Retry” may not go through on
first attempt and can be selected
more than once.
Figure 21
If reprogramming does not complete and the “X” icon displays as shown in
Figure 22:
 Check battery voltage
(12.0 - 15.5 V).
 CONSULT A/C adapter is
plugged in.
 Ignition is ON, engine OFF.
 Transmission is in Park.
 All C-III plus / VI cables are
securely connected.
 All C-III plus updates are
installed.
 Select Home, and restart the
reprogram procedure from the
beginning.
Figure 22
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38. Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the ignition ON.
c. Wait for DTC erase to complete.
ON
Turn ignition ON > OFF > ON
Figure 23
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39. Verify the before and after part numbers are different.
40. Print a copy of this screen (Figure 24) and attach it to the repair order.
NOTE: If you cannot print the screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved and
printed at a later time.
41. Select Confirm.
Step
39
xxxx
xxxx
xxxxxxxxxxxxxxxxxx
Step
40
xxxxxxxxxxxxxxxxxx
Step
41
Figure 24
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ICC/ADAS Reprogramming
IMPORTANT: LASER/RADAR control unit reprogramming must be performed first
(if indicated by the flow chart on page 9) before proceeding.
42. Refer to steps 1-17 starting on page 3 to navigate to Figure 25.
43. Select ICC/ADAS.
Step
43
Figure 25
44. Select Reprogramming.
Step
44
Figure 26
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45. When you get to the screen shown in Figure 27, confirm that a reprogram is available
as follows.
A. Find the ICC/ADAS Part Number and write it on the repair order.
NOTE: This is the current ICC/ADAS Part Number (P/N).
xxxxxxxxxxxxxxxx
Step 45A:
Current ICC/ADAS P/N
xxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
Figure 27
B. Compare the P/N you wrote down to the numbers in the Current ICC/ADAS Part
Number column in Table A.

If there is a match, continue with the reprogramming procedure.

If there is not a match in Table A, proceed to step 55.
Table A
MODEL
YEAR
2017
Rogue and
Rogue Hybrid
2018
2017
Rogue Sport
2018
CURRENT ICC/ADAS PART NUMBER: 284E76FL7B, 6FL8B
6FL1B, 6FL2B
7FF7B, 7FF8B
5HR0A, 5HR0C
5HR9A, 5HR9B
5HR0E, 5HR1E, 5HR3E, 5HR5E, 5HR6E
6MA0B
6MA1B
6MG0A, 6MG1A, 6MG2A
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46. Follow the on-screen instructions to navigate C-III plus and reprogram the ICC/ADAS.

Refer to steps 21-34 starting on page 10 for further details.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 28 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.
ICC/ADAS
Figure 28
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47. When the screen in Figure 29 displays, reprogramming is complete.
NOTE: If the screen in Figure 29 does not display (indicating that reprogramming did
not complete), refer to ICC/ADAS recovery on the next page.
48. Disconnect the GR8 (battery charger) from the vehicle.
49. Select Next.
Step
49
Figure 29
NOTE:

In the next steps (page 25), you will perform DTC erase.

This operation is required before C-III plus will provide the final reprogramming
confirmation report.
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ICC/ADAS Recovery
Do not disconnect plus VI or shut down Consult III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 30:
 Check battery voltage
(12.0 - 15.5 V).
 Ignition is ON, engine OFF.
 External Bluetooth® devices are
OFF.
 All electrical loads are OFF.
 Select retry and follow the on
screen instructions.
 “Retry” may not go through on
first attempt and can be selected
more than once.
Figure 30
If reprogramming does not complete and the “X” icon displays as shown in
Figure 31:
 Check battery voltage
(12.0 - 15.5 V).
 CONSULT A/C adapter is
plugged in.
 Ignition is ON, engine OFF.
 Transmission is in Park.
 All C-III plus / VI cables are
securely connected.
 All C-III plus updates are
installed.
 Select Home, and restart the
reprogram procedure from the
beginning.
Figure 31
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50. Follow the on on-screen instructions to erase DTCs.

If needed, refer to step 38 on page 18 for further details.
51. When the entire reprogramming process is complete, the screen in Figure 32 will
display.
52. Verify the before and after part numbers are different.
53. Print a copy of this screen (Figure 32) and attach it to the repair order for warranty
documentation.
54. Select Confirm.
xxxx
Step
52
xxxx
xxxxxxxxxxxxxxxxxx
Step
53
xxxxxxxxxxxxxxxxxx
Step
54
Figure 32
55. Close C-III plus.
56. Turn the ignition OFF.
57. Disconnect the plus VI from the vehicle.
58. Test drive the vehicle and make sure it operates correctly and the MIL is OFF.

If the MIL comes ON, go back to ASIST for further diagnostic information.

Diagnosis and repairs beyond ICC/ADAS or LASER/RADAR reprogramming or
replacement are not covered by this bulletin.
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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram Laser/Radar Control Unit
(1)
RX6FAA
ZE
32
0.4 (2)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram ICC/ADAS Control Unit
(1)
RX6EAA
ZE
32
0.4 (2)
And, on the same line
(1) Refer to the electronic parts catalog and use the Distance Sensor (28438-*****) part
number as the Primary Failed Part (PFP).
(2) FRT allows adequate time to access DTC codes. No other diagnostic procedures
subsequently required. Do NOT claim any Diagnostic Op Codes with this claim.
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE DESCRIPTION
June 8, 2018
NTB18-041
Original bulletin published.
July 19, 2018
NTB18-041a
Changes made throughout.
NTB18-041b
Laser/Radar Control Unit Replacement procedure
and PARTS INFORMATION section removed. Title,
Repair Overview, CLAIMS INFORMATION section,
and page 9 revised.
March 19, 2019
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