BBOM04192019

Service Bulletin Details

Public Details for: BBOM04192019

Dealer message - today, april 19, 2019, acura is announcing a warranty extension for certain 2012-14 acura tl vehicles to address a concern with the electric power steering (eps) system. Under certain conditions, affected vehicles may exper


- 2014 - 2013 - 2012 -

Models from 2014
2014 ACURA TL
Models from 2013
2013 ACURA TL
Models from 2012
2012 ACURA TL
INTERACTIVE NETWORK
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Sent on
04
From
Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject
Warranty Extension: 2012-14 Acura TL Steering Feels Heavy, EPS Indicator Blinks
19
2019
Expires on 07
07
2019
DATE: April 19, 2019
TO:
All Acura Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Warranty Extension: 2012-14 Acura TL Steering Feels Heavy, EPS Indicator Blinks with No DTCs or
Comes On Steady with DTC 32-09, 32-08, or 61-04
Today, April 19, 2019, Acura is announcing a warranty extension for certain 2012-14 Acura TL vehicles to
address a concern with the electric power steering (EPS) system. Under certain condi ons, affected
vehicles may experience heavier than normal steering, the EPS indicator may blink with no DTCs, or the
indicator may come on steady with EPS DTC(s). American Honda is extending the new vehicle limited
warranty on the EPS control unit from the original 4 years/50,000 miles to 15 years/unlimited miles from
the original date of purchase.
BACKGROUND
Affected vehicles may experience heavy steering caused by assist failure due to fa gue fractures of the
relay coil wire inside the EPS control unit. In addi on, the EPS indicator may blink with no DTC(s) or
come on steady with DTC 32-09 (current sensor [ini al diagnosis]), DTC 32-08 (EPS control unit internal
circuit [current sensor]), or 61-04 (open/short in the EPS motor harness [steering diagnosis]).
REPAIR
Follow the diagnos c steps outlined in service bulle n 19-021 to determine if the vehicle qualifies for
this repair. For vehicles that qualify, replace the EPS control unit as outlined in the service bulle n.
PARTS
Parts are available for ordering. Parts should only be ordered a er confirming that the vehicle has the
symptoms described in service bulle n 19-021.
TOOLS
There are no special tools or equipment required for this repair.
SERVICE BULLETIN
Service bulle n 19-021, Warranty Extension: Steering Feels Heavy, EPS Indicator Blinks with No DTCs or Comes on
Steady with DTC 32-09, 32-08, or 61-04,has beenposted to the Service Informa on System (SIS) as of April
19, 2019. It includes parts, repair, and warranty informa on related to this warranty extension.
CLIENT NOTIFICATION
Acura expects to complete client no fica on in early June 2019.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
American Honda Motor Co., Inc.
Page 1 of 2
INTERACTIVE NETWORK
determine eligibility for any open campaigns.
American Honda Motor Co., Inc.
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