NAS19.04.008

SERVICE ACTION H196: PARKING AID
SENSORS - NO AUDIBLE WARNING
NAS19.04.008
WORKSHOP
USA
AFTERSALES BULLETIN
APRIL 11, 2019
DESCRIPTION OF ISSUE
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle
Range where the Parking Aid System audible warning does not function.
AFFECTED VEHICLE RANGE
E-PACE (X540)
Model Year: ................. 2019
VIN / Retailer: ............ Z43326-Z45540
F-PACE (X761)
Model Year: ................. 2019
VIN / Retailer: ............ 364605-393253
XE (X760)
Model Year: ................. 2019
VIN / Retailer: ............ P46642-P49258
SERVICE PROGRAM / REWORK ACTION
An authorized Land Rover retailer will update the Infotainment Slave Controller (ISC) and Infotainment Master
Controller (IMC) software to the latest level prior to delivery to the customer. Affected vehicles already in the
hands of customers should be updated at the next available opportunity. There will be no charge to customers for
this action under this program.
ACTION TO BE TAKEN
Use the Jaguar Land Rover claims submission system to make sure that the vehicle is affected by this program
prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the
vehicles for new vehicle sale pending completion of the rework action. Refer to Technical Bulletin H196NAS,
Service Action: Parking Aid Sensors - No Audible Warning, for detailed repair instructions.
PARTS
No parts required.
TOOLS
Refer to Technical Bulletin noted above for any required tools.
WARRANTY
NOTE: use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this
program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are
identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO
and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out
Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way
Mahwah, NJ 07495
allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be
undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the April 30, 2021, closure
date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
H196
A
H196
B
DESCRIPTION
SRO
TIME
(HOURS)
PARTS /
SUNDRY CODE
QTY. /
VALUE
Infotainment Master Controller (IMC) and
Infotainment Slave Controller (ISC) Update ECU
85.87.21
1.0
-
-
Infotainment Master Controller (IMC) and
Infotainment Slave Controller (ISC)Update ECU
85.87.21
1.0
-
-
Drive in/drive out
10.10.10
0.2
-
-
H196
C
Infotainment Master Controller (IMC) Vehicles without RSE - Update ECU
85.87.20
0.5
-
-
0.5
-
-
D
Infotainment Master Controller (IMC) Vehicles without RSE - Update ECU
Drive in/drive out
85.87.20
H196
10.10.10
0.2
-
-
Normal Warranty policies and procedures apply.