BPaS05072019

INTERACTIVE NETWORK
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Sent on
05
From
Parts and Service Division
Subject
Request for Parts: 2016-2018 ILX A-Pillar Paint Peeling
07
2019
Expires on 05
21
2019
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Acura Service Managers/Consultants
Technical Research & Support Group
Request for Parts: 2016-2018 ILX A-Pillar Paint Peeling
This message is solely directed to Acura dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Consultants.
Background
American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 ILXs with a client complaint of paint peeling on the A-pillar. To better understand the cause of
this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Vehicle has not been involved in a collision.
2. No previous windshield replacement.
3. No repair has been attempted for this issue.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS will need to record certain vehicle information and
provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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