A0119162054893_1

01 Engine oil level is too high, "Please reduce oil level" message in instrument cluster
01 19 16 2054893/1 May 3, 2019.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
2019
A6, Q8
All
3.0TFSI Turbo
All
3.0TFSI Turbo
A7, A8, S4,
S5, S5
2018 – 2019 Cabriolet, S5
Sportback,
and SQ5
Condition
Customer states:
 “Please reduce Oil Level” message is shown in cluster or MMI.
 Engine Warmup Request message may also be present.
Technical Background
Audi is currently investigating the conditions which lead to this issue. Please follow the steps outlined in this
bulletin to correct the customer concern and provide Audi with valuable information to learn more about the issue.
Production Solution
Not applicable.
Service
Note:
For all warranty repairs, a completed Data Sheet must be uploaded for warranty claim payment. Failure to do so
will result in non-payment of the claim. Before beginning, please print out the attached worksheet to record the
following information.
1. Verify actual oil level using T40178 according to ELSA Repair Manual. Record measurement on the
worksheet (see attachment).
Page 1 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Note:
If the oil level is not found to be above maximum, this bulletin does not apply. Do not continue to step 2.
2. Fill in the known information on the worksheet (Repair/In-Service date, mileage, customer driving profile,
etc.) including the photograph for the actual warning shown in the vehicle (if still present).
3. Using ODIS, record the measured values (Figure 1). Save the log and upload to GFF Paperless.
Figure 1. Values to be uploaded to online GFF.
4. Perform an oil change on the vehicle according to ELSA Repair Manual
5. Upload the completed worksheet (including a picture of the warning) to Doc-IT. Please include the vehicle
VIN in any filenames.
Page 2 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
1711
Damage Code:
0010
Labor Operations:
Record and upload tracking sheet information
1711 9999
80 TU
Perform oil change
1701 9999
30 TU
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
Claim Comment:
As per TSB #2054893/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool Number
Tool Description
VAS 61XX
ODIS Service with VAS tester
T40178
Dipstick
Additional Information
All part and service references provided in this TSB (2054893) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
Page 3 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.