18-031-15 REV A

Service Bulletin Details

Public Details for: 18-031-15 REV A

Flash: 2.4l, 3.6l powertrain system improvements/enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. The following powertrain system improvements/enhancements are inclu


- 2014 -

Models from 2014
2014 DODGE JOURNEY 
NUMBER:
GROUP:
DATE:
18-031-15 REV. A
Vehicle Performance
November 13, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 18-031-15, DATED
APRIL 15, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL
REVISIONS THAT ARE HIGHLIGHTED WITH **ASTERISKS** INCLUDE ADDITIONAL
DTCs, SYMPTOM CONDITION IMPROVEMENT FOR THE 2.4L ENGINE AND LABOR
OP.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: 2.4L, 3.6L Powertrain System Improvements/Enhancements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest
available software.
MODELS:
2014
(JC)
Dodge Journey
NOTE: This bulletin applies to vehicles equipped with the following:
• 2.4L engine (sales code ED3 or ED7) equipped with either a 4 speed
automatic transmission (sales code DFF) or 6 speed automatic
transmission (sales code DG2).
• 3.6L engine (sales code ERB) equipped with a 6 speed automatic
transmission (sales code DG2).
18-031-15 REV. A
-2-
SYMPTOM/CONDITION:
The following powertrain system improvements/enhancements are included in this
software release:
Vehicles equipped with a 2.4L engine (sales code ED3 or ED7).
•
•
•
•
•
•
•
**U0140 - Lost Communication With Body Control Module. Attempting to clear the
DTC may be unsuccessful.
P0456 - Evap purge system small leak.
2-1 downshift improvement.**
Charging system duty cycle enhancement to improve starting performance in low
ambient temperatures.
P219A - Bank 1 Air-Fuel Ratio Imbalance.
Enhanced Automatic Oil Change Indicator (EAOCI) system enhancements that force
the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle
duty cycle information used in the EAOCI calculation is stored in the PCM and
cannot be recovered/transferred when the controller is replaced. As a result, the
severe duty cycle is used in these scenarios to ensure the customer receives a
timely oil change required message.
Mode 6 data accuracy enhancement for generic scan tools.
Vehicles equipped with a 3.6L engine (sales code ERB).
•
•
•
U0140 - Lost Communication With Body Control Module. Attempting to clear the
DTC may be unsuccessful.
Enhanced Automatic Oil Change Indicator (EAOCI) system enhancements that force
the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle
duty cycle information used in the EAOCI calculation is stored in the PCM and
cannot be recovered/transferred when the controller is replaced. As a result, the
severe duty cycle is used in these scenarios to ensure the customer receives a
timely oil change required message.
Mode 6 data accuracy enhancement for generic scan tools.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all vehicle systems are functioning as designed. If DTCs other than
the ones listed above are present record them on the repair order and repair as necessary
before proceeding further with this bulletin.
If the customer describes the symptom condition above or the tech finds any of the DTCs
set, perform the Repair Procedure.
-3-
18-031-15 REV. A
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest available software. Detailed instructions for
flashing modules using the wiTECH Diagnostic Application are available by selecting
the “HELP” tab on the upper portion of the wiTECH window, then “HELP CONTENTS.”
This will open the Welcome to wiTECH Help screen where help topics can be
selected.
NOTE: After PCM reprogramming, the following must be performed:
2. Clear any DTCs that may have been set in any modules due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
**18-19-06-FV
Description
Skill
Category
Amount
Module, Powertrain Control (PCM) - 8 - Engine
Reprogram
Performance
(0 - Introduction)
0.2 Hrs.**
NOTE: The expected completion time for the flash download portion of this
procedure is approximately 2 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and the dealer found updated software to correct that issue, use failure code
CC, for all other use failure code RF.
•
•
If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.
CC
Customer Concern
RF
Routine Flash

NUMBER:
GROUP:
DATE:
18-031-15 REV. A
Vehicle Performance
November 13, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 18-031-15, DATED
APRIL 15, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL
REVISIONS THAT ARE HIGHLIGHTED WITH **ASTERISKS** INCLUDE ADDITIONAL
DTCs, SYMPTOM CONDITION IMPROVEMENT FOR THE 2.4L ENGINE AND LABOR
OP.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: 2.4L, 3.6L Powertrain System Improvements/Enhancements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest
available software.
MODELS:
2014
(JC)
Dodge Journey
NOTE: This bulletin applies to vehicles equipped with the following:
• 2.4L engine (sales code ED3 or ED7) equipped with either a 4 speed
automatic transmission (sales code DFF) or 6 speed automatic
transmission (sales code DG2).
• 3.6L engine (sales code ERB) equipped with a 6 speed automatic
transmission (sales code DG2).
18-031-15 REV. A
-2-
SYMPTOM/CONDITION:
The following powertrain system improvements/enhancements are included in this
software release:
Vehicles equipped with a 2.4L engine (sales code ED3 or ED7).
•
•
•
•
•
•
•
**U0140 - Lost Communication With Body Control Module. Attempting to clear the
DTC may be unsuccessful.
P0456 - Evap purge system small leak.
2-1 downshift improvement.**
Charging system duty cycle enhancement to improve starting performance in low
ambient temperatures.
P219A - Bank 1 Air-Fuel Ratio Imbalance.
Enhanced Automatic Oil Change Indicator (EAOCI) system enhancements that force
the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle
duty cycle information used in the EAOCI calculation is stored in the PCM and
cannot be recovered/transferred when the controller is replaced. As a result, the
severe duty cycle is used in these scenarios to ensure the customer receives a
timely oil change required message.
Mode 6 data accuracy enhancement for generic scan tools.
Vehicles equipped with a 3.6L engine (sales code ERB).
•
•
•
U0140 - Lost Communication With Body Control Module. Attempting to clear the
DTC may be unsuccessful.
Enhanced Automatic Oil Change Indicator (EAOCI) system enhancements that force
the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle
duty cycle information used in the EAOCI calculation is stored in the PCM and
cannot be recovered/transferred when the controller is replaced. As a result, the
severe duty cycle is used in these scenarios to ensure the customer receives a
timely oil change required message.
Mode 6 data accuracy enhancement for generic scan tools.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all vehicle systems are functioning as designed. If DTCs other than
the ones listed above are present record them on the repair order and repair as necessary
before proceeding further with this bulletin.
If the customer describes the symptom condition above or the tech finds any of the DTCs
set, perform the Repair Procedure.
-3-
18-031-15 REV. A
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest available software. Detailed instructions for
flashing modules using the wiTECH Diagnostic Application are available by selecting
the “HELP” tab on the upper portion of the wiTECH window, then “HELP CONTENTS.”
This will open the Welcome to wiTECH Help screen where help topics can be
selected.
NOTE: After PCM reprogramming, the following must be performed:
2. Clear any DTCs that may have been set in any modules due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
**18-19-06-FV
Description
Skill
Category
Amount
Module, Powertrain Control (PCM) - 8 - Engine
Reprogram
Performance
(0 - Introduction)
0.2 Hrs.**
NOTE: The expected completion time for the flash download portion of this
procedure is approximately 2 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and the dealer found updated software to correct that issue, use failure code
CC, for all other use failure code RF.
•
•
If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.
CC
Customer Concern
RF
Routine Flash

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