23-053-15

NUMBER:
GROUP:
DATE:
23-053-15
Body
December 19, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 15-124. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Manual Sliding Door May Not Open after The Fuel Door Is Opened Then Closed
OVERVIEW:
This bulletin involves replacing the latch assembly for the fuel fill door blocker.
MODELS:
2016
(RT)
Chrysler Town & Country
2016
(RT)
Dodge Caravan
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA, EMEA, LATAM.
NOTE: This bulletin applies to RT vehicles built on or after September 29, 2015 (MDH
0929XX) and on or before October 16, 2015 (MDH 1016XX) equipped with
manual sliding side door.
SYMPTOM/CONDITION:
The customer may describe that the manual sliding door may not open after the fuel door
has been opened and closed.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the Repair Procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
1
05109451AD
Stop assy - fuel filler door to sliding door
lockout
23-053-15
-2-
REPAIR PROCEDURE:
1. Open the fuel door.
2. Close the fuel door.
3. Open the manual sliding door from the exterior.
4. Does the manual sliding door open?
a. YES>>> This bulletin has been completed. Use LOP (23-41-01-9L) to close the
active RRT.
b. NO>>> Proceed to Step #5.
5. Replace the fuel fill door blocker latch. Refer to the detailed service procedures
available in DealerCONNECT> TechCONNECT under: Service Info> 23 Body/Exterior/Latch, Fuel Fill Door Blocker/Removal/Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
23-41-01-9L
Latch, Fuel Fill Door Blocker - Inspect
Fuel Fill Door Blocker Latch
(1 - Semi-Skilled)
6 - Electrical
and Body
Systems
0.2 Hrs.
23-41-01-9N
Latch, Fuel Fill Door Blocker - Replace 6 - Electrical
Fuel Fill Door Blocker Latch
and Body
(1 - Semi-Skilled)
Systems
0.3 Hrs.
FAILURE CODE:
ZZ
Service Action