NTB19-031
Service Bulletin Details
Public Details for: NTB19-031
Beeping noise while traveling through open area if you confirm customer reports continuous beeping noise and/or the driving aids screen shown in figure 1 flashes, especially when driving in open areas similar to figure 2. Action refer
Models from 2018
2018 NISSAN ROGUE |
Models from 2017
2017 NISSAN ROGUE |
Classification: Reference: EL19-008 Date: NTB19-031 April 9, 2019 BEEPING NOISE WHILE TRAVELING THROUGH OPEN AREA APPLIED VEHICLES: 2017 - 2018 Rogue (T32) 2017 - 2018 Rogue Hybrid (T32) APPLIED DATE: Hybrid // April 2017 – September 2017 VINs beginning with JN8 // March 2017 – September 2017 VINs beginning with KNM // April 2017 – September 2017 VINs beginning with 5N1 // April 2017 – September 2017 IF YOU CONFIRM Customer reports continuous beeping noise and/or the Driving Aids screen shown in Figure 1 flashes, especially when driving in open areas similar to Figure 2. Figure 1 Figure 2 ACTION Refer to TABLE A on page 8 to confirm if ICC/ADAS 2 control unit reprogramming is needed. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/13 SERVICE PROCEDURE ICC/ADAS 2 Reprogramming IMPORTANT: Before starting, make sure: ASIST on the CONSULT PC has been synchronized (updated) to the current date. All CONSULT–III plus (C-III plus) software updates (if any) have been installed. NOTE: The CONSULT PC automatically gets applicable reprogramming data during ASIST synchronization. A screen print for Warranty documentation can be done from the CONSULT PC during this process while still connected to the vehicle. No DTCs stored. o Use C-III plus to perform Self Diagnosis for all systems. o If there are any DTCs; diagnose, perform repairs, and erase DTCs before continuing. 1. Connect the plus Vehicle Interface (plus VI) to the vehicle. Make sure to use the correct VI for C-III plus (plus VI). CAUTION: Make sure the plus VI is securely connected. If the plus VI connection is loose during reprogramming, the process will be interrupted and the control unit may be damaged. 2. Connect the AC Adapter to the CONSULT PC. CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the control unit may be damaged. 2/13 NTB19-031 3. Connect the GR-8 to the vehicle battery: Set the GR-8 to “Power Supply” mode. CAUTION : DO NOT use a standard GR-8 for Hybrid vehicles. Make sure to connect the GR-8 securely to the 12V battery. Make sure the battery voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during reprogramming, the control unit may be damaged. 4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves are within range of the CONSULT PC and the VI during reprogramming, reprogramming may be interrupted and the control unit may be damaged. 5. Turn the ignition ON with the engine OFF. The engine must not start or run during the reprogramming procedure. 6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc. 7. Turn ON the CONSULT PC. 8. Select CONSULT-III plus (open C-III plus). 3/13 NTB19-031 9. Wait for the plus VI to be recognized. Serial number will display when the plus VI is recognized. Plus VI is recognized Figure 3 10. Select Re/programming, Configuration. Figure 4 4/13 NTB19-031 11. Use arrows (if needed) to view and read all precautions. 12. Check the box confirming the precautions have been read. 13. Select Next. Figure 5 14. Select Automatic Selection(VIN). If the screen in Figure 6 does not display, skip to step 15. Example Figure 6 5/13 NTB19-031 15. Make sure VIN or Chassis # matches the vehicle’s VIN. 16. If the correct VIN is displayed, select Confirm. 2017 May show 2017 OR 2018 Figure 7 17. Select Confirm. Figure 8 6/13 NTB19-031 18. Select ICC/ADAS 2. Figure 9 19. Select Reprogramming. Figure 10 7/13 NTB19-031 20. When you get to the screen shown in Figure 11, confirm that a reprogram is available as follows. A. Find the ICC/ADAS 2 Part Number and write it on the repair order. NOTE: This is the current ICC/ADAS 2 Part Number (P/N). xxxxxxxxxxxxxxxx Current ICC/ADAS 2 P/N ICC/ADAS 2 284P1- XXXXX xxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxx Figure 11 B. Compare the P/N you wrote down to the numbers in the Current ICC/ADAS 2 Part Number column in Table A. If there is a match, continue with the reprogramming procedure. If there is not a match in Table A, this bulletin does not apply. See the ESM (Electronic Service Manual) for further diagnostic information. Table A MODEL Rogue and Rogue Hybrid YEAR CURRENT ICC/ADAS 2 PART NUMBER: 284P1- 2017 AND 2018 6FL4C, 7FF4C 8/13 NTB19-031 21. Follow the on-screen instructions to navigate C-III plus and reprogram the ICC/ADAS 2. Refer to steps 1 through 20 starting on page 2 for further details. NOTE: In some cases, more than one new P/N for reprogramming is available. If more than one new P/N is available, the screen in Figure 12 displays. Select and use the reprogramming option that does not have the message “Caution! Use ONLY with NTBXX-XXX”. If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis. ICC/ADAS 2 Figure 12 9/13 NTB19-031 22. When the screen in Figure 13 displays, reprogramming is complete. NOTE: If the screen in Figure 13 does not display (indicating that reprogramming did not complete), refer to ICC/ADAS 2 recovery on the next page. 23. Disconnect the GR-8 from the vehicle. 24. Select Next. Figure 13 NOTE: In the next steps (page 12), you will perform DTC erase. This operation is required before C-III plus will provide the final reprogramming confirmation report. 10/13 NTB19-031 ICC/ADAS 2 Recovery Do not disconnect plus VI or shut down Consult III plus if reprogramming does not complete. If reprogramming does not complete and the “!?” icon displays as shown in Figure 14: Check battery voltage (12.0 - 15.5 V). Ignition is ON, engine OFF. External Bluetooth® devices are OFF. All electrical loads are OFF. Select retry and follow the on screen instructions. “Retry” may not go through on first attempt and can be selected more than once. Figure 14 If reprogramming does not complete and the “X” icon displays as shown in Figure 15: Check battery voltage (12.0 - 15.5 V). CONSULT A/C adapter is plugged in. Ignition is ON, engine OFF. Transmission is in Park. All C-III plus / VI cables are securely connected. All C-III plus updates are installed. Select Home, and restart the reprogram procedure from the beginning. Figure 15 11/13 NTB19-031 25. Follow the on on-screen instructions to erase DTCs. 26. When the entire reprogramming process is complete, the screen in Figure 16 will display. 27. Verify the before and after part numbers are different. 28. Print a copy of this screen (Figure 16) and attach it to the repair order for warranty documentation. 29. Select Confirm. 284P1-XXXXX 284P1-XXXXX xxxxxxxxxxxxxxxxxx ICC/ADAS 2 xxxxxxxxxxxxxxxxxx Figure 16 30. Close C-III plus. 31. Turn the ignition OFF. 32. Disconnect the plus VI from the vehicle. 12/13 NTB19-031 CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Reprogram ADAS Control Unit (1) RX8CAA ZE 32 0.4 (1) Reference the electronic parts catalog and use the ADAS2 C/U (284P1-*****) as the Primary Failed Part (PFP). AMENDMENT HISTORY PUBLISHED DATE REFERENCE April 9, 2019 NTB19-031 DESCRIPTION Original bulletin published 13/13 NTB19-031