A211931 2044640-
Service Bulletin Details
Public Details for: A211931 2044640-
This bulletin contains repair instructions for when the engine cannot be started or it is difficult, there is unusual noises when accelerating and/or there is reduced engine performance.
Models from 2017
2017 AUDI A8 |
2017 AUDI RS7 |
2017 AUDI S7 |
2017 AUDI S8 |
Models from 2016
2016 AUDI A8 |
2016 AUDI RS7 |
2016 AUDI S7 |
2016 AUDI S8 |
Technical Service Bulletin 21 Engine difficult to start, turbocharger damaged V8 4.0TFSI 21 19 31 2044640/6 March 4, 2019. Supersedes Technical Service Bulletin Group 21 number 18-30 dated November 28, 2018 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A8, S7, S8, S8+, RS7, and RS7+ 2016 All 4.0L A8 2017 000001 - 019190 4.0L S8 2017 000001 - 901368 4.0L S7 2017 000001 - 115286 4.0L RS7, RS7+ 2017 000001 - 904264 4.0L Condition REVISION HISTORY Revision Date Purpose 6 - Revised Warranty (Updated Labor Operations) 5 11/28/2018 Revised Technical Background (Added Note) Revised Service (Added QR code and updated Note) Revised Warranty (Updated Labor Operations) 4 05/22/2018 Revised header data (Added model years) Customer statement: Engine cannot be started or only with difficulty. Engine makes unusual noises when accelerating. Engine has reduced performance. Workshop findings: Damage on turbocharger impeller fins, increased free play on impeller shaft of turbocharger, or broken impeller shaft. Page 1 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Technical Background Damage to the turbocharger is rarely directly the result of turbocharger failure. Therefore, it is important to perform further checks to find the root cause, to avoid repeat repairs. Known causes for turbocharger damage: Performance increases by tuned ECM Non-compliance with service intervals Incorrectly fitted oil filter element Leaks in intake tract allowing outside unfiltered air and debris into the turbocharger Poor oil supply of turbocharger Note: If the vehicle has any DTCs related to the turbocharger boost/regulation the complete GFF Test plan must be completed and repairs performed before determining if further repairs are necessary. Production Solution Optimized oil strainer 079115175G for oil supply lines to turbochargers in the cover in the inner valley of engine. The oil strainer and check valve 079103175C must always be replaced to ensure proper oil flow to the turbochargers. Service Watch the June Tech Tip before proceeding with the below repair at: https://audiacademy.kzoplatform.com/player/medium/1186073779801953796 (Figure 1). Figure 1. QR Code for supporting video. Page 2 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 1 Perform the Guided Functions with the diagnosis tester: "01 check warranty information." Then check for an . entry with the vehicle data in ELSA under warranty code. All information must be documented with pictures and the attached Checklist completely filled out and stored with the Repair Order. 2 Check the hardware version of the engine control . unit. An X version indicates that the engine control module was replaced/or is modified (Figure 2). Figure 2. Correct hardware version number. 3 Check the intake tract for leaks. Review the repair history for possible previous repairs on the intake tract. . 4 Measure the oil pressure at idle and 2000 rpm according to ElsaPro. . 5 Visually assess the condition of the damaged turbocharger from both sides. No oil marks (charge air and . exhaust side) could be another indication for a poor oil supply to the turbocharger. 6. Check the oil filter for correct installation and correct filter part number 079115561J. If the oil filter is not centrally fitted, the engine oil may not be filtered, entering the oil supply of the turbocharger due to the crooked position of the oil filter element. Check the installation of the oil filter bypass valve according to service measure 17F2. Check the oil supply line for through flow and oil deposits. Check the oil drain hoses for through flow and oil deposits. Note: This TSB is not replacing any Repair Manual instructions, this TSB is meant to supplement the Repair Manual. See ElsaPro, Engine >> 8-Cylinder Direct Injection 4.0L 4V TFSI Engine >> 21 Turbocharger >> Turbocharger, Removing and Installing. 7. Replace both of the turbochargers as well as the oil strainer and check valve in the inner valley of engine according to ElsaPro and observe all instructions. 8. Change the engine oil including oil filter. 9. Follow the installation instructions in ElsaPro for the turbochargers exactly including: Page 3 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Filling the turbocharger at the supply line connections with engine oil. To ensure the turbocharger is supplied with enough oil, let the engine run at idle for approximately one minute after starting, do not increase rpm. Note: Failure to follow the TSB and ElsaPro instructions may lead to premature turbocharger failure which may be reviewed by Warranty. Warranty may review the claim and both turbos. Documents and pictures may be requested to be sent to the Warranty Parts Return Center. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 2130 Damage Code: 0010 Labor Operations: Turbocharger replace 2130 5671 See SRT Oil pressure check 1703 0199 80 TU Check intake and exhaust system for debris, additional time is included in Turbocharger remove + reinstall 2130 0199 20 TU Remove + reinstall oil strain and check valve 1726 2099 70 TU Check that oil bypass valve is fitted correctly 1701 0199 10 TU Engine oil and filter change 1701 1799 40 TU Turbochargers remove + reinstall 2130 2071 See SRT Air intake distributor remove + reinstall without night camera and radar sensor 2446 1921 See SRT Page 4 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: Claim Comment: Air intake distributor remove + reinstall without night camera and radar sensor (RS7 only) 2446 1923 See SRT GFF 0150 0000 Time as stated on diagnostic protocol (Max 150 TU) Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU As per TSB # 2044640/6 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity 079103175C Check valve 01 079115175G Oil strainer 01 Order by VIN Left waste gate vacuum unit with actuator rod 01 Order by VIN Right waste gate vacuum unit with actuator rod 01 079103161Q Cover Gasket 01 N 90303801 Lower oil supply o-rings 9x1.5 black 02 N 91056801 Upper oil supply o-rings 12x2 black 02 WHT006901A Oil return o-rings 14.5x2 02 N 90465003 Water tube o-rings 23x2.6 03 N 90409501 Clamp breather hoses 04 079129717K Intercooler housing gasket right side 01 079129717J Intercooler housing gasket left side 01 Page 5 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 079145818 Throttle body gasket 01 079103583 Breather seals 03 N 90686902 Spring clips 23x12 breather hoses 04 WHT006335A Turbo coolant pipe o-rings lines (blue 2.0mm) 04 Note: Installed seals are based on which pipes are installed (see TSB 2036167). WHT006537 Turbo coolant pipe o-rings lines (black 2.8mm) 04 Note: Installed seals are based on which pipes are installed (see TSB 2036167). WHT001011A Coolant supply pipe lower o-rings yellow 12.2x1.65 02 Order by VIN Left turbocharger 01 Order by VIN Right turbocharger 01 WHT005529 Inlet pipe o-rings 02 079253039M Exhaust manifold gaskets 02 N 90894601 Manifold nuts M8 16 G 052112A3 Hot bolt paste 170G 01 4G0253115D Turbocharger outlet gaskets 02 N 91153902 Turbocharger studs 10 N 91130802 Manifold nuts 10 N 0138495 Drain plug gasket 01 079198405D Oil filter kit 01 G 013A8J1G Coolant additive 01 Outside material Distilled water (obtained locally) Shop supply See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA Page 6 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Tool Number Tool Description 3371 Gauge – Gap adjustment tool V.A.G 1342 Oil pressure gauge kit V.A.G 1274/8 Adapter V.A.G 1274/10 Adapter VAS 6096 Cooling system charge unit T10007 A Refractometer Approved battery charger Additional Information More information can be found at the following resources: ElsaPro, Engine >> 8-Cylinder Direct Injection 4.0L 4V TFSI Engine >> 21 Turbocharger >> Turbocharger, Removing and Installing. The following Technical Service Bulletin(s) will be necessary to complete this procedure: TSB 2028842, 01 Automatic detection of unauthorized chip tuning (TD1 warranty key). TSB 2036167, 19 Coolant pipe seepage on turbocharger. All parts and service references provided in this TSB (2044640) are subject to change and/or removal. ©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 7 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.