15-239-19

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SERVICE MANAGER
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SERVICE INFORMATION BULLETIN
APPLICABILITY:
		
SUBJECT:
NUMBER: 15-239-19
2015-2020MY Outback
2014-18MY Forester		
DATE: 03/13/19
Cargo Net Attachment Hardware Change
INTRODUCTION:
This Service information bulletin announces a design change made to the Cargo Net – Rear
Replacement Hardware Kit (F551SAG301). The new part number is F551SAN010. The change
was made to address concerns regarding the “mushroom” anchors either pulling out of the trim panel
and / or gapping visibly at the base of the anchor (between the black plastic spacer and trim panel) as
shown in the photos below.
PRODUCTION CHANGE INFORMATION:
The new hardware kit including the new-style mushroom anchors will be available on or about
3/25/2019.
PART INFORMATION:
The part number for the new replacement hardware kit is F551SAN010.
The images below show the differences between the new and old-style mushroom anchors including:
•
Overall diameter of the new-style part is smaller with increased size notches to more easily
secure the cargo net’s elastic loops
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 15-239-19; Date: 03/13/19
Page 1 of 2
•
The length of the well nut has been increased and the spacer (washer) is now integrated for
better retention in the trim panel.
New
New
Old
Old
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The installation procedures for installing the cargo net have changed. Always refer to the applicable
Accessory Installation Guide for the most up-to-date instructions and procedures.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 15-239-19; Date: 03/13/19
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