LI72 16-N-069628

Carriage of load compartment sliding door runs out of lower guide rail
Topic number
LI72.16-N-069628
Version
1
Function group
72.16 Sliding doors
Date
04-04-2019
Validity
Model 907.###
Reason for change
Measure 3 adapted and validity limited.
Reason for block
Complaint:
The guide roller of the lower carriage of the load compartment sliding door can run out of the guide rail in the front
area (see picture 01).
Attachments
File
Description
01.jpg
The guide roller of the lower carriage of the load compartment sliding door can run out of the guide rail in the front
area. (Note:shown on left sliding door)
Cause:
Under analysis!
Remedy:
Info: Fundamentally, for ideal guidance of the load compartment sliding door, a minimum overlap of the guide roller of
the lower carriage should be guaranteed via appropriate adjustment.
If the guide roller of the carriage at the load compartment sliding door protrudes downwards out of the guide rail by
more than max. 2 mm in the entire range of travel (see picture 02), then the following measures are necessary.
*********************************************************************************************************************************
Measure 1:
1.
Carry out height adjustment (z dimension) of the lower carriage to maximum amount upwards (see picture 03
and AR72.16-D-1023TS).
Note: For this, it must be ensured that there is no collision between the hook of the arrester, the guide rail and
the bolt.
Info: If measure 1 is not expedient, please continue with measure 2.
*********************************************************************************************************************************
Measure 2:
1.
Perform rotation of lower carriage about its axis (see picture 04 and AR72.16-D-7844TS or AR72.16D-7844TSA).
Info: As a result, the guide roller of the lower carriage is moved upward.
Info: If the correction to the height adjustment of the guide roller made by measure 1 and 2 is insufficient, carry
out measure 3.
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*********************************************************************************************************************************
Measure 3:
1.
Move upper guide rail. The guide rail at the top must rise in the direction of travel (see picture 05) (see AR72.16D-7811TS).
Info: The height should be adjusted such that the guide roller of the lower carriage protrudes out of the guide rail
by max. 2 mm. The following describes how to make the upper guide rail adjustable in a forward direction of travel:
- Drill the front 2 of 3 bores in the body-in-white, which are used to mount the guide pins of the upper guide rail,
to a diameter of 6.5 mm.
Note: Please remove resulting drill chips and apply usual anti-corrosion protection to both enlarged bores. In addition, any collision between the arrester hook, the guide rail and the bolt must be avoided, as described under
measure 1.
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Note If the body-in-white of the load compartment sliding door is damaged in the area of the connection with the upper carriage, please create a PTSS case with details of the damage and with informative photographs. In these cases
a separate assessment of the complaint and of the damage is required.
Attachments
File
Description
02.jpg
Guide roller of carriage at load compartment sliding door
(measure 1). (Note:shown on left sliding door)
03.jpg
Height adjustment of the lower carriage to maximum
amount upwards (z dimension) (measure 1). (Note:shown
on left sliding door)
04.jpg
Rotation of the lower carriage about its axis (measure 2).
(Note:shown on left sliding door)
05.jpg
Move upper guide rail. The upper guide rail must rise in
the direction of travel (measure 3). (Note:shown on left sliding door)
Symptoms
Body / Door/Flap / Door / Door / Inaccurate fit
Operation numbers/damage codes
Op. no.
Operation text
72-1023
ADJUST SLIDING DOOR, LOCATION:. 0.8
....
72-3936
EXTRA WORK FOR: ADJUST SLIDING 0.1
DOOR, VEH. WITH ELECTRIC SLIDING DOOR.
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Damage
code
Note
72N0K 51
Right sliding door incorrectly adjusted
When performing measure 1, 2 or 3.
The listed damage code is not to
be considered as an acceptance of
costs. The general guidelines in the
Warranty Manual apply.
When performing measure 1, 2 or 3.
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72-7844
REMOVE/INSTALL LOWER DOOR
0.5
GUIDE OF RIGHT SLIDING DOOR, NB
REPLACE IF NECESSARY
When performing measure 2.
72-7811
REMOVE/INSTALL UPPER GUIDE
0.4
RAIL OF SLIDING DOOR, LOCATION:..
..., REPLACE IF NECESSARY
When performing measure 3.
72-1023
ADJUST SLIDING DOOR, LOCATION:. 0.8
....
72-3936
EXTRA WORK FOR: ADJUST SLIDING 0.1
DOOR, VEH. WITH ELECTRIC SLIDING DOOR.
When performing measure 1, 2 or 3.
72-7843
REMOVE/INSTALL LOWER DOOR
GUIDE OF LEFT SLIDING DOOR, REPLACE IF NECESSARY
0.5
When performing measure 2.
72-7811
REMOVE/INSTALL UPPER GUIDE
0.4
RAIL OF SLIDING DOOR, LOCATION:..
..., REPLACE IF NECESSARY
When performing measure 3.
72A0K 51
Left sliding door incorrectly adjusted
When performing measure 1, 2 or 3.
The listed damage code is not to
be considered as an acceptance of
costs. The general guidelines in the
Warranty Manual apply.
WIS-References
Document number
Title
Note
Allocation
AR72.16-D-1023TS
Adjust sliding door
When performing measure
1, 2 or 3.
Remedy
AR72.16-D-7844TS
Remove/install lower carria- When performing measure Remedy
ge of sliding door
2.
Model 907.6/7
except code EL9 (2-way
speaker system at front and
rear)
except code FY2 (Double
lock)
except code T50 (Electrical
closing assist of right sliding
door)
except code T51 (Electrical
closing assist of left sliding
door)
except code T55 (Electrical actuation of right sliding
door)
except code T56 (Electrical
actuation of left sliding door)
AR72.16-D-7844TSA
Remove/install lower carria- When performing measure Remedy
ge of sliding door
2.
Model 907.6/7 with code
EL9 (2-way speaker system
at front and rear)
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Model 907.6/7 with code
FY2 (Double lock)
Model 907.6/7 with code
T50 (Electrical closing assist
of right sliding door)
Model 907.6/7 with code
T51 (Electrical closing assist
of left sliding door)
Model 907.6/7 with code
T55 (Electrical actuation of
right sliding door)
Model 907.6/7 with code
T56 (Electrical actuation of
left sliding door)
AR72.16-D-7811TS
Remove/install upper guide When performing measure
rail for sliding door
3.
Remedy
Validity
Vehicle
Engine
Transmission
Sprinter 907
*
*
Attachments
01.jpg:
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02.jpg:
03.jpg:
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04.jpg:
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05.jpg:
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