SRV-TSB-19-006

CR176 – SCU software update
Panigale V4S (all model versions)
Panigale V4 Speciale (all model versions)
Technical Service Bulletin SRV-TSB-19-006
Date:
To:
From:
May 16, 2019
Dealer Principal, General Manager, Service Manager, North American Dealer
Network
Richard Kenton, Technical Director
Eric Bradley, Technical Training and Publications Manager
Dear Dealers,
A new software of the SCU-Suspension Control Unit dedicated to the electronically adjustable
Öhlins DSC shock absorbers mounted on the concerned motorcycles is now available. This
update has been developed to optimize the steering damper set-up in order to guarantee the
best performance.
NOTE
This update does NOT affect riding safety and is only introduced for rider comfort.
To download the new SCU control unit software, connect the DDS 2.0 diagnosis instrument to
the network and accept the software update prompted at start up or, as an alternative, use
the manual “Update Check” function.
The new software of the SCU - Suspension Control Unit is: 1409_SCU_S016.
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CR176 – SCU software update
Panigale V4S (all model versions)
Panigale V4 Speciale (all model versions)
Technical Service Bulletin SRV-TSB-19-006
Application
You can find the precise list of VIN numbers involved in CR176 on the DCS in sections:
VIN HISTORY
You can consult the single frame number.
CAMPAIGNS
You can consult all the VIN numbers that Ducati Motor Holding
sent you.
Customer Impact
All motorcycles in your inventory (to be registered or already registered) and to be delivered to
final Customers must be updated during pre-delivery operations and always before delivery to
the final Customer. All motorcycles already delivered to final Customers must undergo this
update as soon as they come to your workshop. Note: this is not a safety recall.
Parts Distribution
No additional component is required to perform the update
Warranty reimbursement rules
Reimbursement for work associated with this Service Campaign will be made through the
regular warranty claim procedure using the “Vehicle History” section of the DCS. The warranty
claim is pre-filled and is identified as CR176.
You will be reimbursed 12 minutes (2 labor units) labor time that includes the time necessary
for:
 Vehicle reception
 Connection of DDS 2.0 tool
 Performance of the update of the SCU-Suspension Control Unit
 Soft cleaning of the motorcycle
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CR176 – SCU software update
Panigale V4S (all model versions)
Panigale V4 Speciale (all model versions)
Technical Service Bulletin SRV-TSB-19-006
Table of Contents
Introduction
Page
1
Application
2
Customer Impact
2
Parts Distribution
2
Warranty reimbursement rules
2
Service Solution
3
Service Solution
NOTE
To ensure the correct execution of the operation within the provided labor time to carry
out the updates, it is necessary to follow the sequence indicated in the following
instructions
NOTE
Before the update, check that the DDS 2.0 diagnosis instrument is updated to at least
version 9.2.0 version or later.
1. Connect the DDS 2.0 diagnosis instrument and select “Diagnosis”
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CR176 – SCU software update
Panigale V4S (all model versions)
Panigale V4 Speciale (all model versions)
Technical Service Bulletin SRV-TSB-19-006
2. Proceed with model automatic identification by selecting “Model identification” or, as an
alternative, by selecting the bike data manually
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CR176 – SCU software update
Panigale V4S (all model versions)
Panigale V4 Speciale (all model versions)
Technical Service Bulletin SRV-TSB-19-006
3. Execute the “Global Scan” function and wait for the scan result
4. Update the SCU-Suspension Control Unit by selecting “OK” in the pop-up window and
carefully follow the displayed instructions
Should you have any questions on this Service Campaign,
please contact your Service Area Manager
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