V571902_20551901
Service Bulletin Details
Public Details for: V571902_20551901
Testing open circuit voltage of key batteries.
Models from 2018
| 2018 VOLKSWAGEN ATLAS |
| 2018 VOLKSWAGEN TIGUAN |
Technical Service Bulletin 57-19-02 - Remote Key Battery Replacement Transaction No: 2055190/1 Release date: 6/4/2019 Condition Applicable Vehicles Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Atlas 2018-2020 All All All All Tiguan LWB 2018-2020 All All All All Jetta 2019-2020 All All All All Revision Table Instance Number Published Date Version Number 2055190/1 6/4/ 2019 57-19-02 Reason For Update Original publication. Customer reports one or more of the following conditions is present or has occurred: The remote control key buttons do not work. The vehicle does not start unless the key is held against the steering column. The vehicle cannot be unlocked/opened from the outside with the remote control buttons. The following message appears in the instrument cluster: "Replace key battery”. The following message appears in the instrument cluster: "Key battery low”. One or more of the following DTCs may be stored in the -J519- Central Electrics Control Module (BCM) (diagnostic address 09). B147918 – Remote key 1 Voltage too low (static or sporadic). B147A18 – Remote key 2 Voltage too low (static or sporadic). B147B18 – Remote key 3 Voltage too low (static or sporadic). Tip: In vehicles equipped with KESSY, a message pertaining to the key battery condition may be displayed in the instrument cluster without setting one of these DTCs. Technical Background There is no specification for testing the open circuit voltage of key batteries. Open circuit voltage testing using a voltmeter will result in misdiagnosis of the actual key battery condition. Production Solution Not applicable. Page 1 of 8 © 2019 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 57-19-02 - Remote Key Battery Replacement Transaction No: 2055190/1 Release date: 6/4/2019 Service If diagnosis leads to the key battery as the suspected cause of the remote key concern, it is necessary to check the key battery using the applicable Guided Fault Finding (GFF) test plan. Only replace the key battery according to the GFF test plan result. The completed GFF Test plan must be uploaded to Volkswagen via GFF Paperless or retained by the dealer (electronically or otherwise), as it may be subject to request. The measurements in the test plan must be performed using a VAS 6356 test instrument box connected to the ODIS tester. Locating the test plan: Key battery diagnosis is performed using the GFF test plan “0009 – Remote control battery check”. If the test plan was attached automatically based on DTCs, click “Perform test” to begin. Page 2 of 8 © 2019 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 57-19-02 - Remote Key Battery Replacement Transaction No: 2055190/1 Release date: 6/4/2019 If the test plan was not attached automatically, it will be necessary to locate and add it manually. Click “Select self-test” (1). Click the magnifying glass icon (2). Then enter “Remote control battery” as the search term (3). Select the result “0009 – Remote control battery check” (4). Click “Go to” (5). Page 3 of 8 © 2019 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 57-19-02 - Remote Key Battery Replacement Transaction No: 2055190/1 Release date: 6/4/2019 Select the test plan “0009 – Remote control battery check” (6). Click “Attach to the test plan” (7). Once the test plan is attached, select it, and click “Perform test”. Tip: It is also possible to find the test plan by drilling-down through the self-test selections as follows: Diagnosis-capable systems -> 0009 – Vehicle Electrical Control Module System -> 0009 – Functions, Electronic central electric -> 0009 – Remote control battery check. Page 4 of 8 © 2019 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 57-19-02 - Remote Key Battery Replacement Transaction No: 2055190/1 Release date: 6/4/2019 Overview of the test instrument setup for voltage measurement in the test plan: The test plan will require setting up the test instruments to provide 320 Ohms across the key battery during the voltage measurement. During the GFF test plan, the VAS 6345 resistor decade will be used together with the VAG 1594/19A extension leads. The voltage measurement is performed within the test plan, using the VAS 6356 test instrument box. The resistance will be validated within the test plan before proceeding to measure voltage. The free ends of the leads are held against the positive and negative sides of the key battery during the voltage measurement. Page 5 of 8 © 2019 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 57-19-02 - Remote Key Battery Replacement Transaction No: 2055190/1 Release date: 6/4/2019 Overview of identifying the key remote data: The following data will be requested within the GFF test plan (see examples below): The brand name of the battery. The part number of the remote control. The manufacturing date of the remote control in WW/YY format. Identification of data for Hella remote key. Identification of data for Continental remote key. Page 6 of 8 © 2019 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 57-19-02 - Remote Key Battery Replacement Transaction No: 2055190/1 Release date: 6/4/2019 Warranty If a key battery is replaced, a completed GFF test plan must available to support the claim. To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual 1) Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Atlas 2018-2020 All All All All Tiguan LWB 2018-2020 All All All All Jetta 2019-2020 All All All All SAGA Coding Claim Type: Use applicable Claim Type 1) HST Damage Location (Depends on Service No.) -- -- Damage Service Number: Code 5785 Parts Manufacturer 0040 Atlas – battery replaced according to test plan WWO 2) Tiguan, Jetta – battery replaced according to test plan 3ME 2) ALL – Battery not replaced (diagnosis only, as test plan does not support replacement of key battery). K21 2) Labor Operation 3) : Radio remote sender repaired (battery replaced) 57854100 = see Elsa for latest time units + GFF Time expenditure. Labor Operation 3) : Battery NOT replaced (diagnosis) Select GFF Time expenditure. (Max. 75 TU) Causal Part: (type CR2032 battery) N 10528301 Causal Part: (type CR2025 battery) N 10437301 Page 7 of 8 © 2019 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 57-19-02 - Remote Key Battery Replacement Transaction No: 2055190/1 Release date: 6/4/2019 Diagnostic Time 4) GFF Time expenditure 01500000 = Actual GFF print out (75 TU max.) Road Test 01210002 = 00 TU YES NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2055190” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Required Parts and Tools No special parts required. Tool Description Tool No: Midtronics Battery Tester/Charger InCharge 940 (INC-940) or GRX3000VAS VAS Diagnostic Tool VAS 6150/X & VAS 6160/X and ODIS Service with: current online updates (only GFF version 2019.08.00 or later) Test Instrument Box VAS 6356 Resistor Decade Box VAS 6345 (or equivalent) Extension Leads VAG 1594/19A (or equivalent) Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 8 of 8 © 2019 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.