B620519

Service Information
Page 1 of 3
Instruments
Technical Service
B62 05 19
May 2019
COMPASS NO LONGER VISIBLE IN THE KOMBI AFTER
PROGRAMMING
MODEL
G01 X3
G02 X4
Vehicles produced up to 7/1/2019 production
SITUATION
Customer noticed that their compass display was deleted from the Instrument Cluster (KOMBI) after
recent programming. It still appears in the CID widget display.
CAUSE
Software error in the KOMBI
CORRECTION
Program/encode the vehicle to Integration level (I-level) S15A-19-07-520 or higher.
I-level S15A-19-07-520 will be introduced with ISTA 4.18.1x in late June 2019
Note: Parts replacement will not provide a solution to this situation.
PROCEDURE
1. Perform a vehicle test and diagnose any related HUD faults.
2. Is the I-level S15A-19-07-520 or lower?
YES: Proceed to step 3.
NO: Perform standard troubleshooting
3. Program the vehicle to I-level S15A-19-07-520 or higher.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when
performing programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical
Documentation / Programming and Diagnostics / Programming Documentation.
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WARRANTY INFORMATION
When the BMW software solution becomes available, the following repair is covered under the terms
of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified
Pre-Owned Program.
Defect Code:
6211201800
Labor Operation:
Labor Allowance:
00 00 006
Refer to AIR
KOMBI
display/pixel/backlighting (in the
instrument cluster)
Incorrect/incomplete display
Description:
Performing vehicle test (with
vehicle diagnosis system –
checking faults) (Main work)
Or:
00 00 556
Refer to AIR
Performing vehicle test (with
vehicle diagnosis system –
checking faults) (Plus work)
Refer to AIR
Connect an approved battery
charger/power supply (indicated in
AIR as Charging battery)
Refer to AIR
Programming/encoding control
unit(s)
And:
61 21 528
And:
61 00 730
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556
instead of 00 00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that
also includes programming and encoding the control units, the programming procedure may only be
invoiced one time.
Programming and Encoding - Vehicle Control Units
The programming procedure automatically reprograms and encodes all vehicle control modules which
do not have the latest software i-level. If one or more control module failures occur during this
programming procedure:
Please claim this consequential control module-related repair work under the defect code listed
in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section.
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim this control module-related repair
work using the applicable defect code and labor operations
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Other Repairs
If other eligible and covered work is performed as a result of performing the ISTA diagnostics and
related test plans, claim this work with the applicable defect code and the labor operations (including
diagnosis with separate punch times) that are listed in AIR.