12-264-19

Service Bulletin Details

Public Details for: 12-264-19

This service information bulletin announces a design change made to the retaining bolt used to secure the child anchors to the rear shelf plates on the models listed above. This change was made in support of parts communization with other s


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ATTENTION:
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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SERVICE INFORMATION BULLETIN
APPLICABILITY:
SUBJECT:
NUMBER: 12-264-19
2015-19MY WRX and WRX STI		
Child Anchor Retaining Bolt- Design Change
DATE: 05/15/19
INTRODUCTION:
This Service Information bulletin announces a design change made to the retaining bolt used to
secure the child anchors to the rear shelf plates on the models listed above. This change was made in
support of parts communization with other similar mounting bolts. There is no change between the
old and new bolt in terms of function or durability.
Anchor Locations
PRODUCTION CHANGE INFORMATION:
The new bolts were incorporated as a running change. No starting VIN information is available.
PART INFORMATION:
The part number for the new FLANGE BOLT is: 901000473.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 12-264-19; Date: 05/15/19
Page 1 of 2
NOTE: The torque specification for the new Flange Bolt is: 25 Nm (18.4 ft. lbs.).
PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedure for child anchor removal and installation remains unchanged. Always refer to
the applicable Service Manual and review the full requirements of the repair being performed. The
Service Manual procedures contain information critical to performing an effective repair the first
time and every time. This includes but is not limited to: important SAFETY precautions, proper
inspection criteria, necessary special tools, required processes and related one-time-use parts needed
for a complete and lasting repair.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 12-264-19; Date: 05/15/19
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