WUB87-Announceme

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: May 28, 2019
New Subaru Service Campaign/Voluntary Emissions Recall: WUB-87 Replacement Front Exhaust Pipe
Subaru of America, Inc. (Subaru) is initiating a service campaign/voluntary emissions recall for certain
2015-2018 model year Legacy and Outback SULEV (Super Ultra Low Emissions Vehicle) vehicles.
This will affect 2,620 vehicles identified through Subaru warranty claim records indicating that the
incorrect front exhaust pipe assembly may have been installed during a repair.
Affected Vehicles
Model Year
2015-2018
2015-2018
Carline
Legacy 2.5L SULEV
Outback 2.5L SULEV
Affected units
Refer to Vehicle Coverage Inquiry for WUB-87
Applicability
Coverage for this campaign must be confirmed by using the Vehicle Coverage Inquiry function on
subarunet.com. This information will be available later today.
Background
Due to an incorrect replacement part number assignment, the incorrect front exhaust pipe, which
includes the catalytic converter, may have been supplied and installed onto certain SULEV vehicles.
Having the incorrect part installed may result in deterioration of the emission performance, and as a
result, the affected vehicles may fail to meet emission levels certified by the EPA and/or California ARB.
Description of the Remedy
Subaru retailers will replace the front exhaust pipe, which includes the catalytic converter, with the
correct one.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
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Immediately identified.
Tagged or otherwise marked to prevent their delivery or use prior to repair.
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin.
Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in
their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into
retailer inventory necessary steps should be taken to ensure the recall correction has been made before
selling or releasing the vehicle.
Each Subaru retailer will receive an affected VIN list from their Zone Office prior to owner notification.
Affected vehicles will be assigned to retailers as follows:
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Original vehicle owners will be assigned to the original selling retailer when their current
address is within a 100-mile radius of that retailer.
If the original selling retailer is inactive, the VIN will be assigned to the nearest active
retailer.
For any new owners or when original owners live more than 100 miles from the original
selling retailer, the VIN will be assigned to the nearest active retailer.
IMPORTANT: Retailer affected VIN lists include information for vehicles affected by this campaign. This
information will enable retailers to follow up with owners of affected vehicles. The lists contain owners’
information obtained from State Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any other purpose is unlawful. Accordingly, retailers are required to limit the use of
these lists for the sole purpose of completing this campaign.
Owner Notification
Subaru will notify affected vehicle owners by first class mail during the week of June 3, 2019. Owners
with a valid email address on file will also be notified by email.
Service, Parts, and Claim Instructions
Detailed service, parts, and claim information will be available shortly in the WUB-87 Service Program
Bulletin on STIS.