PIC6364A
Service Bulletin Details
Public Details for: PIC6364A
This preliminary information communicates information on relearning the power windows if they become inoperative after the vehicle's battery becomes discharged.
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2019
| 2019 CADILLAC ATS |
| 2019 CADILLAC CTS |
| 2019 CHEVROLET CAMARO |
Models from 2018
| 2018 CADILLAC ATS |
| 2018 CADILLAC CTS |
| 2018 CHEVROLET CAMARO |
Models from 2017
| 2017 CADILLAC ATS |
| 2017 CADILLAC CTS |
| 2017 CHEVROLET CAMARO |
Models from 2016
| 2016 CADILLAC ATS |
| 2016 CADILLAC CTS |
| 2016 CHEVROLET CAMARO |
Models from 2015
| 2015 CADILLAC ATS |
| 2015 CADILLAC CTS |
Models from 2014
| 2014 CADILLAC ATS |
| 2014 CADILLAC CTS |
Models from 2013
| 2013 CADILLAC ATS |
Bulletin No.: PIC6364A Published date: 06/3/2019 Preliminary Information PIC6364A Power Windows May Become Inoperative after Dead or Discharged Battery Models Brand: Model: VIN: Model Years: from Engine: to Transmissions: Cadillac ATS 2013 - 2019 All All All All Cadillac CTS 2014 - 2019 All All All All Chevrolet Camaro 2016 - 2019 All All All All Involved Region or North America Country Some customers may notice that the power windows have become inoperative after a Condition discharged or dead battery condition. This concern may be caused by the microcontroller trim value inside the window regulator Concern becoming locked. Correction: This concern may be corrected by following the steps listed below. This procedure will reset the microcontroller within the window regulator. 1 - Make sure the vehicle's battery has a full state of charge. 2 - Remove the following fuses for a minimum of 1 minute: Camaro ONLYF17UA fuse - UBEC - 10 amp - Passenger Window Switch F7RA fuse - RBEC - 30 amp - Passenger Window Motor / Right Rear Window Motor F9RA fuse - RBEC - 30 amp - Driver Window Motor / Left Rear Window Motor ATS / CTS ONLYF31UA fuse - UBEC - 10 amp - Passenger Window Switch F2RA fuse - RBEC - 30 amp - Driver Window Motor / Left Rear Window Switch F13RA fuse - RBEC - 30 amp - Passenger Window Motor / Right Rear Window Switch 3 - Complete the window relearn procedure. Refer to the SI document titled "Window Motor Programming - Express Function" Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 2081978 Description Window Regulator - Microcontroller Reset Time 0.4 hours Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. Version History Version Modi ed 2 05/13/2019 - Created on 06/03/2019 - Updated Models and added warranty information. © 2019 General Motors. All Rights Reserved.