PIC6065C

Bulletin No.: PIC6065C
Published date: 06/28/2019
Preliminary Information
PIC6065C Diagnostic Tip: Performance Data Recorder SD Card Not
Recognized
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Cadillac
ATS-V
2016 - 2019
All
All
All
All
Cadillac
CTS-V
2016 - 2019
All
All
All
All
Chevrolet
Camaro 1LE
2017 - 2019
All
All
All
All
Chevrolet
Camaro ZL1
2017 - 2019
All
All
All
All
Chevrolet
Corvette
2015 - 2019
All
All
All
All
With RPO UQT
Supersession Statement:
This PI was superseded to update content and Model Years. Please discard PIC6065B.
Condition / Concern
Customers may comment that the vehicle does not recognize the SD card when it is inserted
into the card reader. The Performance Data Recorder (PDR) menu will also display the
message, "No SD card inserted" as seen in the photo below.
Recommendations / Instructions
Recommendations / Instructions
When diagnosing this concern, the first thing that should be checked is which SD card reader
has been used by the customer. On most vehicles with the PDR system, there are multiple
SD card readers. Dealership technicians are to visually inspect the vehicle for multiple SD
card reader locations. As an example, the Corvette has a media SD card reader in the center
console. The SD card reader for the PDR system however, is located in the glovebox. The
Camaro only has one SD card reader and it is located on the driver's side knee bolster. Refer
to published Service Information (SI) to be certain the correct SD card reader location is
being used for the vehicle that is being serviced.
Note: The SD card needs to be formatted to FAT32 and also have a class 10 designation in
order to be compatible with the system.
If the vehicle is intermittently losing connection with the SD card, there may be several
possibilities as to why. There may be an issue with the connector at the back of the SD card
reader. The USB cable that connects the card reader to the PDR module may be stressed,
causing a poor connection at the hub. Also, if there is a self-stick paper label applied to the
SD card, this may prevent the SD card from being fully inserted and locked into the card
reader. The label may also inadvertently cover the lock tab on the side of the SD card. Both
of these instances may cause the card reader to interpret the situation as the SD card
itself being locked. This lock tab can be seen in the photo below. Please verify that the
"Lock" tab on the SD card is in the unlocked position.
Note: While this system is capable of operating correctly with a micro SD card that has been
inserted into a full sized SD card adapter, it has been found to work more reliably when a full
size SD card used. Customers are strongly encouraged to use a standard size SD card with
the PDR system in these vehicles.
Micro SD card with Adapter shown
Standard SD card shown
Please try a different, known good SD card before replacing ANY parts in the PDR system.
Note: Although the system is capable of reading larger SD cards, the system performance is
optimized if a 32 GB or smaller SD card is used.
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